Manager, International Omni-Channel
Description
Responsible for managing, growing, and scaling Inspire Brands International Omni-Channel business across At-Home, Out-of-Home and On-The-Go channels, with an increased focus on commercial execution, trade activation, and partner performance management.
This role focuses exclusively on scaling existing Omni-Channel partnerships, ensuring brand strategies are translated into in-market execution, shelf visibility, promotional effectiveness, and sustainable profitability . All while strengthening collaboration across Marketing, Finance, Supply Chain, Insights, and Commerciali z ation.
RESPONSIBILITIES
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Managing Existing Omni-Channel Partnerships: Owning day-to-day commercial management of existing International and Regional Omni-Channel Licensees .
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Dr iv es year-on-year growth of Licensee through strong governance, execution excellence, and continuous performance optimization.
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Trade Marketing & In-Market Execution: Working closely with partners to activate brands in-market, including promotional mechanics, secondary placements, visibility standards, launch execution, and seasonal activations aligned with brand positioning and channel roles.
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Positioning , Promotion & Pack Architecture: Supporting partners on category positioning , promotional depth and cadence, pack roles, and channel differentiation ; to maximize profitability while protecting brand equity.
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Marketing & Brand Activation Alignment: Partnering with Brand and Marketing teams to translate brand strategies into practical market and trade plans , ensuring marketing initiatives are executable, commercially sound, and impactful at shelf.
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Commercial Planning & Joint-Business-Plans (JBPs): Leading development, execution, and tracking of JBPs with partners, covering volume, distribution, pricing, promotion, trade investment, innovation support, and key commercial KPIs.
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Partner Engagement & Governance: Leading regular partner connects, performance reviews, and escalation management, ensuring alignment on priorities, risks, and opportunities.
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Internal Cross-Functional Leadership: Acting as the internal champion for Omni-Channel partners, coordinating delivery across Insights, Commerciali z ation, Supply Chain, Finance, Regulatory, Marketing, Field Marketing, and Regional IBM teams.
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Annual Planning & Budget Support: Supporting annual planning cycles, innovation planning, and budget development for existing partners, ensuring alignment with Omni-Channel priorities and financial targets.
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Category Management:
Supporting Category Management across key Omni-Channel categories (RTD, Packaged Ice Cream, Packaged Coffee), including SKU tracking, innovation performance, price positioning, and competitive benchmarks in priority markets.
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Market & Industry Insight: Maintaining strong understanding of FMCG trade practices, competitive dynamics, and category trends impacting Omni-Channel performance.
EDUCATION AND EXPERIENCE QUALIFICATIONS
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Bachelor’s degree required .
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Minimum six+ years’ experience in FMCG Commercial, Trade Marketing, Sales Operations, or Omni-Channel roles, preferably with global or regional brands.
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Prior experience working with Global Brands in a retail environment.
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Have a keen interest in Brand & Marketing, formal training a bonus.
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Experience managing established partnerships and complex stakeholder environments.
REQUIRED KNOWLEDGE, SKILLS OR ABILITIES
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Strong relationship management skills, with proven ability to manage constructive and challenging commercial conversations.
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In-depth understanding of FMCG commercial fundamentals, including annual planning cycles, trade investment, pricing logic, innovation support, and P&L drivers.
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Strong understanding of Joint-Business-Planning principles and governance.
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Ability to translate brand and marketing strategies into executable trade and commercial plans.
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Strategic and analytical mindset, able to balance long-term objectives with short-term execution.
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Ability to prioritize and re-prioritize activities based on growth impact and business needs.
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Strong cross-functional leadership skills within a highly matrixed organization.
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Ability to influence outcomes through collaboration, data-led storytelling, and stakeholder management.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.