Salesforce Commerce Cloud QA

CompanyDentsu International Americas
LocationDGS India - Bengaluru - Manyata N1 Block
Category-
Seniority-
Workplace-
Posted2026-09-20
Viaworkday

Description

Job Description

Job Description

Key Responsibilities

  • QA activities across multiple eCommerce initiatives based on SFCC.
  • Define and implement test strategies, test plans, and defect tracking processes
  • Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
  • Review and optimize test cases to ensure maximum coverage and efficiency
  • Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
  • Report and track quality metrics and ensure adherence to release timelines
  • Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
  • Develop and execute test plans, test cases, and test scripts for Salesforce applications.
  • Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
  • Hands-on experience with Shipping Methods/Configuration.
  • Hands-on experience with different viewport executions.

Required Skills and Qualifications

  • 5+ years of experience in QA, with at least 2+ years in a QA role
  • Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
  • Strong working knowledge of the SFCC Business Manager tool and configurations
  • Deep understanding of the e-commerce domain, user journeys, and buying flows
  • Experience working in Agile/Scrum environments
  • Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
  • Strong analytical, leadership, and problem-solving skills
  • Excellent stakeholder communication and reporting abilities
  • Exposure to automation testing is a plus

Location

DGS India - Bengaluru - Manyata N1 Block

Brand

Merkle

Time Type

Full time

Contract Type

Permanent