System Technician
Description
System Technician
##
Power Up Your Career—New Competitive Pay Rate!
##
Tired of being stuck behind a desk? Want a career where you can work with your hands, solve real problems, and see the impact of your work every day?
##
At WOW!, our System Technicians are the backbone of our network, powering the connections that keep homes and businesses running. If you’re looking for a hands-on career with strong earning potential, paid training, and a clear path for growth, this is it.
##
Why This Role Stands Out
-
Quarterly bonus opportunities
-
Pay Increases with Certifications (we help you earn them!)
-
Medical, Dental, Vision + 401(k) with Company Match
-
PTO + Paid Holidays + FlexPay + Tuition Reimbursement
-
Employee Discounts on WOW! Services
##
What You’ll Do
You’ll be out in the field keeping our network strong, reliable, and ready for anything
-
Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks
-
Test and optimize signal performance
-
Maintain key network equipment (nodes, fiber systems, power supplies)
-
Perform fiber splicing and activation
-
Handle outages and support emergency restoration
-
Conduct preventative maintenance and system balancing
-
Identify signal leakage and ensure compliance
-
Support network expansion and serviceability
-
Deliver excellent customer service while representing WOW!
##
What You Bring
-
Experience in maintenance, troubleshooting/repairing in HFC networks is highly preferred
-
Ability to explain technical concepts to non-technical customers
-
Enjoy working outdoors and staying active
-
Strong problem-solving skills and attention to detail
-
Comfortable learning technical skills and using tools
-
Ability to explain things clearly to customers
-
Flexible schedule (evenings, weekends, on-call rotation)
-
Valid driver’s license with a clean driving record
##
What the Job Is Really Like
This is not a desk job—and that’s the point.
-
Working outdoors in all weather conditions
-
Climbing ladders, working on poles/roofs, and in tight spaces (attics, crawl spaces)
-
Lifting up to 90 lbs. and handling tools/equipment
-
Operating company vehicles safely
-
Working near electrical equipment and power lines
##
##
WOW! is an Equal Opportunity Employer, including minorities, women, protected veterans, individuals with disabilities, sexual orientation, and gender identity.
##
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran