LN Venues, Special Events Logistics Manager - Phoenix Market

Manager
CompanyLive Nation Worldwide
LocationPhoenix, AZ, USA
Category-
SeniorityManager
Workplace-
Posted2026-09-09
Viaworkday

Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com .

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Special Events Logistics Manager brings private and semi-private events to life at various owned and operated venues at Live Nation Entertainment. This position will oversee the event details from the Sales handoff through event day and final settlement. This hands-on role serves as a key liaison between clients, the Special Events Sales   team   and the Venue Operations team to ensure every event is thoughtfully planned and seamlessly executed.

This is an ideal opportunity for someone who enjoys   event planning, hospitality, client service, and the energy of live entertainment .   You’ll   work directly with clients, coordinate event   logistics ,   participate   in planning meetings, and be on-site to ensure the event experience meets expectations from start to finish.

WHAT YOU'LL DO

Event Planning & Experience

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Own the planning, detailing, and execution of assigned   special events   from Sales handoff through event completion, serving as the primary liaison between clients, Sales, Operations, Production, and other internal teams.

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Coordinate all event   logistics , including equipment, rentals, setups, production requirements, staffing, and other operational needs.

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Participate in SEO, Production, and event planning meetings; distribute final event details and ensure all teams are aligned on event requirements.

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Conduct client site inspections and walkthroughs, support special client requests, and provide on-site coordination to ensure a seamless event experience.

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Lead event pre-shifts with Operations and communicate event details, service expectations, and client needs to venue staff.

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Proactively   identify   and resolve event-related issues while   maintaining   strong client and internal relationships.

Financial & Operation Management

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Process and track event deposits, payments, accounts receivable, and event-night settlements in partnership with Sales and Finance.

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Complete required post-event documentation, including event recaps, captain reports, receipts, and billing information.

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Monitor event staffing and labor hours to ensure   appropriate coverage   and adherence to budget.

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Prepare weekly banquet summaries and   maintain   accurate   event records and departmental documentation.

Department & Team Support

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Provide administrative and operational support to the Special Events Sales team, including   maintaining   sales kits, menus, collateral, and digital content.

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Support event marketing initiatives and quarterly competitive analysis.

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Assist   with training venue staff on service standards, event procedures, and hospitality expectations.

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Support special projects and   initiatives as   assigned by the Director of Sales.

WHAT WE'RE LOOKING FOR

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High school diploma or equivalent required; college degree preferred.

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2-3 years minimum experience in  event planning , hospitality, events, venue operations, or   a related   field .

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Strong organizational, communication, and time-management skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.

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Collaborative, proactive, and   solutions -oriented approach to working with clients and cross-functional teams.

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Ability to accurately track payments, deposits, and event-related financial information.

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Proficiency   with Microsoft Office, particularly Word and Excel ; experience   with databases or event management systems is a plus.

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Interest   in   live entertainment, hospitality, and event experiences .

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Ability to   work   a flexible schedule, including evenings, weekends, and holidays, based on event and venue needs.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH : 401(k) program with company match, stock reimbursement program

FAMILY : New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS : Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the