Inside Sales Manager
Description
Position
Inside Sales Manager
Job Description
About US
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.
As part of its growth, Arrow ECS is strengthening its teams and is looking for a Sales Manager.
Key Responsibilities
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Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities.
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Set clear KPIs and individual action plans, monitor performance and drive accountability.
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Ensure timely and accurate execution of the renewals process.
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Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.
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Own forecasting accuracy, pipeline visibility, and renewal risk management.
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Launch renewal, churn-reduction, and upsell initiatives to achieve targets.
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Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.
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Act as the central point of coordination between partners and customers to ensure smooth renewal execution.
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Develop and execute territory and business plans aligned with regional objectives.
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Maintain strong market and competitive knowledge, using insights to articulate value propositions.
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Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.
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Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.
Required Skills & Qualifications
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Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS.
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Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.
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Solid expertise in territory management, account planning, and competitive analysis
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Strong leadership and coaching skills in a performance-driven environment.
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Excellent communication, negotiation, and relationship-building skills.
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Proficiency with CRM tools (Salesforce or equivalent).
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Fluent in English and French (German, Italian, or Spanish highly desirable).
What is in it for you?
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Full Permanent contract,
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Social advantages: CNSS, CIMR, Health insurance,
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Very good working atmosphere in a team of passionate collaborators,
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Work culture where you can make an impact,
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Dynamic environment with a friendly work atmosphere,
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Interesting career development opportunities in a quickly growing environment,
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Working within an international organization, recognized worldwide in its sector.
Do you see yourself as our future colleague? If yes – send us your application.
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Location
MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type
Full time
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Job Category
Sales