Customer Support Agent - Marousi

Velmar , one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 15+ brands, is expanding its operations and is seeking a Customer Support Agent in Marousi .

Main Responsibilities:

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Handling inbound and outbound calls

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Assisting customers with inquiries and orders

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Providing professional customer support

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Managing appointments and customer requests

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Coordinating with the sales and warehouse departments

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Updating customer information in the system

Requirements

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University or Technical Institute degree (TEI/AEI)

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Previous experience in customer service or call center will be considered a plus

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Customer-centric approach

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Excellent communication skills

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Good computer knowledge

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Professional attitude and team spirit

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Organizational skills

The Company Offers

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Competitive compensation package

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Dynamic and modern working environment

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Career development opportunities within a leading business group