Customer Transporter

Job Description

Salary: $32,000/year

Scope of Position

• Maintain the safe, organized transportation of participants and staff via company van

• Provide backup coverage for front desk

Essential Functions

• Schedule transportation for participants via company van

• Safely transport participants and staff to job fairs, city buildings, meetings, and interviews

• Arrive on time for scheduled rider pick-ups

• Prepare transportation paperwork for audits

• Maintain a safe and clean vehicle

• Notify participants about the van shuttle service policies

• Communicate with staff regarding participants who do not follow the shuttle policies

• Provide courteous and respectful customer service

• Log all shuttle schedule and van maintenance information in Excel databases

• Schedule and coordinate required maintenance for van

• Deliver or pick-up inter-office and customer documents when requested

• Adhere to program policies and procedures

• Document participant contacts in case notes, as needed

• Perform monthly facility safety audits and assist with emergency planning tasks and annual safety drills

• Greet visitors and answer telephones in a pleasant and efficient manner

• Other opportunities as available

Education and Experience Requirements

• Must have a valid driver’s license and clean driving record

• Must be organized

• Should be an effective communicator

• Experience in business environment preferred

• A working knowledge of Microsoft Office

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.