Business Services Manager - Accounting Supervisor Inter

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title

Business Services Manager - Accounting Supervisor Inter

Institution

Southwest Minnesota State University

Classification Title

Accounting Supervisor Inter

Bargaining Unit / Union

216: Middle Management Association

City

Marshall

FLSA

Job Exempt

Full Time / Part Time

Full time

Employment Condition

Classified - Unlimited

Salary Range

$27.72 - $41.81

POSITION PURPOSE

This position directs and manages the functions for accounts receivable, accounts payable, and purchasing including supervisory responsibility for billing, cashiering, collections, financial aid disbursement and the refunding operations as well as supervisory responsibility for payments made from and to the University, and supervising the procure-to-pay process. This position is responsible for the setup of tables in MNSCU ISRS and coordination with several university departments and advises Southwest Minnesota State University administration on statutory and Minnesota State guidelines and regulations regarding accounts receivables, accounts payables, and procurement and ensures that the University follows established policies and procedures.

RESPONSIBILITIES

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• Lead, supervise, and direct Accounts Receivable, Accounts Payable, and Purchasing department personnel, including but not limited to hiring, coaching and developing, promoting, rewarding, assigning and reviewing work, directing work, approving transfers, disciplining, suspending, discharging, and adjusting grievances to ensure that staff are skilled and available as needed.  Follow collective bargaining agreements and Minnesota State policies and procedures to be sure they are implemented and appropriately enforced, and projects are staffed correctly to meet deadlines.

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Priority:   Essential                     Percent of Time:                   20%

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• Complete and/or manage the activities of the University’s accounts receivable billing, invoicing, cashiering, collection, financial aid, invoicing, third party loading, disbursement and refunding so all activities are handled in compliance with Federal, State of Minnesota and Minnesota State guidelines, and processing business expenses.

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Priority:   Essential                     Percent of Time:                   20%.

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• Serve as the University’s primary resource for student accounts receivable and accounts payable administration. Serve as a resource to resolve questions/concerns for students, parents and other internal or external clientele regarding the delivery of university financial services.  Inform and advise students, staff members and others regarding billing, registration, financial aid and payment transactions that affect their financial obligation to Southwest Minnesota State University.  Use professional judgment combined with consultation as needed to determine the best resolution to issues where established policies and procedures do not provide adequate guidance.

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Priority:   Essential                     Percent of Time:                   20%

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• Work in partnership with the office of Financial Aid on the Financial Aid Apply, Funds Apply, and Return of Title IV processes.

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Priority:   Essential                     Percent of Time:                   10%

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• Responsible for the setup of tables in MNSCU ISRS and coordination with several university departments. Enter all tuition, fees, and any other charges on student accounts.

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Priority:   Essential                     Percent of Time:                   10%

• Monitor the aging of the outstanding checks. Provide listing to support staff for resolving and monitoring progress. Prepare unclaimed property reports and return of any federal or state unclaimed funds timely.

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• Monitor the aging of accounts receivables. Ensure that third party partners are invoiced in a timely manner. Provide guidance to staff for resolving and monitoring progress.

Priority: Essential                       Percent of Time:                   5%

• Review and update process and procedures within receivables, payables, and procurement to ensure efficacy and efficiency. Effectively utilize existing technology and make recommendations as deemed necessary for technological improvements.

Priority: Essential                       Percent of Time                     5%

• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

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Priority:   Essential                     Percent of Time:                   5%

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MINIMUM QUALIFICATIONS

• 2 years of experience in accounting, finance, or related field; an associate’s degree may substitute for 6 months experience, a bachelor’s degree may substitute for 1-year professional experience, a master’s degree may substitute for 1.5 years’ professional experience

• Supervision of full-time personnel

• Advanced skills in the use of spreadsheets, data analytical tools, and word processing.

• Ability to communicate effectively.

• Ability to deliver high quality customer service.

• Experience with conflict management and resolution.

• Analytical skills and attention to detail.

• Knowledge and advanced skills within database/management information systems.

• Ability to manage multiple tasks and projects.

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PREFERRED QUALIFICATIONS

• Experience in higher education.

• Experience with Workday.

• Experience with Power BI.

• Knowledge of procurement regulations for the State of Minnesota.

• Knowledge and experience with accounts receivable, accounts payable, cash management, procurement and collections.

• Experience in bargaining environments.

RELATIONSHIPS

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This Position Reports to the Director of Business Services

Supervises

• Cashier – 1.0 FTE

• Account Clerk Seniors – 2.0 FTE

• Buyer – 1.0 FTE

Internal and External Clientele and Purpose of Contact

This position supervises, directs and manages the accounts receivable billing, setting up tables in MNSCU ISRS and coordination with several university departments, maintaining the year/term calendar, cashiering, collections, financial aid disbursement and the refunding operations and is responsible for administering and supervising all accounts payable functions to ensure payments are made accurately and timely and ensuring compliance with state statutes for procurement.

PROBLEM SOLVING

The position provides leadership in the delivery and communication of the university's student financial services, policies and procedures. Problems typically involve working with students who cannot or will not pay their university charges. In addition to effectively collecting university revenues, the position must also possess a working knowledge of the university's financial aid processing system. This position must address customer service concerns communicated by a variety of constituents and sometimes in emotionally charged settings. Assessment and resolution of these concerns must be made quickly, accurately and consistently.   This position must frequently evaluate and interpret account transactions that have occurred as well as explain potential consequences of actions that could affect enrollment eligibility, financial aid eligibility, and access to university services, collection fees or other effects resulting from current university policies.

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Budget

Oversee $30 million in revenue from tuition, fees, room, board and general receipts.

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Decision(s) Position Makes and Decision(s) Referred to Higher Authority

This position will make decisions about the priorities and the workflow for their work day. This position will develop, refine and enforce all campus receivables and procure-to-pay policies and procedur