Director of Philanthropy Operations

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What We Can Achieve Together

The Director of Philanthropy Operations is responsible for directing the Florida Business Unit (BU) Development Operations Team in support of the annual Florida Fundraising Strategy as set by the Florida Director of Philanthropy and Florida Executive Director. The Director of Philanthropy Operations is responsible for co-creating a vision for the Philanthropy Operations team with the Florida Director of Philanthropy, directing all aspects of the four key strategic areas within the Florida development program; donor engagement and events, donor communications, major gift management, and philanthropy operations (gift coding/research/administration/project management). They will manage a team that handles gift processing, fundraising and financial reporting, events and trips, research, prospect management activity, donor engagement and stewardship, volunteer management, and pipeline building. During fundraising campaigns, they collaborate with BU leadership and direct the operations of the BU’s comprehensive campaign, ensuring that the campaign operating plan, timeline, deliverables and desired fundraising targets are met.

The Director of Philanthropy Operations will drive effective management and processes for all four areas of philanthropy operations with the overall objective of optimal support to maximize essential fundraiser time “out the door.” They will hold their direct reports accountable to achieve Philanthropy Operations measurable goals and objectives as set by the annual fundraising strategy and plan with the Director of Philanthropy.

We’re Looking for You

If you’re looking for a career where you can find meaning and purpose, come join our Chapter as the Development Program Director I! Not only will you fulfill philanthropy objectives in the beautiful state of Florida, but you’ll contribute to fundraising goals through many networks!

We’re looking for a passionate, dedicated person to lead our Chapter and work within our division. Systems Leadership, creativity, and implementing and developing strategic goals are key in this role. Come join TNC and apply today!

Essential Functions

The Director of Philanthropy Operations proactively works towards meeting the strategic priorities of the program by designing, developing and coordinating plans and related tactics and overseeing all day-to-day tasks of development operations. They work closely with the Director of Philanthropy to set measurable goals and metrics for programmatic success, building a strong donor/prospect pipeline, increasing accountability and building a fundraising program that can meet and exceed market potential. They manage a team responsible for principal and major gifts fundraising support, direct accurate and timely gift processing, and following processes to ensure maximum fundraising effectiveness. They oversee donor/prospect pipeline development and efforts to build strong principal and major gift portfolios. They manage prospect research, prospect assignments, fundraiser activity accountability and effective portfolio management. The Director of Philanthropy Operations aligns fundraising and program activities to ensure all prospect management and solicitation activities are coordinated, strategic, and donor-centered in approach. They track fundraising progress, managing the production of reports for senior leadership on fundraising results and managing the annual department plan and goal setting processes. They ensure that solicitations meet TNC standards, increase flexibility of funding and that donor designations are honored through the revenue allocation review process.

They oversee all events and event staff, ensuring that events and trips follow TNC protocols, “best in class” standards, and add strategic value/PG & MG pipeline building necessary for increasing fundraising year over year, contributing the highest ROI possible for fundraising success. The Director of Philanthropy Operation’s will oversee the creation of an annual events strategy with the Director of Philanthropy to fulfill the annual fundraising plan which includes coordinating with global, PG, and other BU event strategies. They will help create compelling programmatic content and effective and innovative events to achieve long-term fundraising goals. The Director of Philanthropy Operations works with development and chapter leadership to ensure alignment, teamwork and teambuilding, management and staff empowerment that fosters a positive and inclusive environment. The Director will work with teams to establish and track measures and lead indicators of progress and success, such as BU PPI and PbD Continuum tracking. They will serve as key team member for the enhancement of systems and tools used by the team, including new, innovative tools such as AI, advanced wealth screening, and communication innovation.  In times of campaign, they oversee all non-direct fundraising activity of a comprehensive campaign.

The Director will reinforce consistency in the organization's policies and procedures and provide direction related to their relevant field(s). They are responsible for ensuring programmatic work is a collaborative and well-integrated effort within philanthropy, including organizing internal communications for their area. They will lead various activities, develop complex processes, project outcomes, and initiate solutions to improve effectiveness. They will leverage constructive and effective relationships with a wide range of people, including senior management, conservation staff, and financial/legal advisors.

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Responsibilities & Scope

• Broad, proactive management responsibility for four or more administrative or professional staff, including training, professional development, establishing clear expectations, setting “stretch” objectives, and overseeing the execution of day-to-day work.

• Commit actions and resources in a way that affects public image and binds the organization financially or legally.

• Develop and administer budget, evaluate results and develop corrective strategies as needed.

• Ensure that programmatic commitments, TNC policies and procedures, and financial standards are met and managed for ethical compliance.

• Implement and direct multiple projects, directing work of staff, setting deadlines, and ensuring accountability.

• Lead new programs/initiatives that will ensure department and organization-wide goals and strategies are achieved.

• Maintain confidentiality of frequently sensitive and emotionally charged information.

• Manage strategic initiatives through collaboration with stakeholders in order to enhance performance in accordance with short and long-term objectives.

• Maximum opportunity to act independently resolves complex issues within program area.

• May direct or participate in negotiations for complex, high profile or sensitive agreements.

• Minimize legal risk to the Conservancy and ensure legal compliance with applicable state and local regulations.

• Responsibility and accountability for meeting strategic goals and objectives.

• Travel frequently and on short notice, work long hours and weekends.

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.

What You’ll Bring

• Bachelor’s degree and 7 years related experience.

• Experience in planning and delivering budgetary responsibilities.

• Experience managing and supervising a multidisciplinary team.

• Experience developing, managing, and implementing multiple projects and strategic goals.

• Experience working across complex organizations.

• Experience working with cross-functional teams across multiple organizational levels.

• Experience, coursework, or other training in principles, practices, and procedures of relevant field.

Desired Qualifications

• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.

• Effective tr