Senior Program Engineer, IT Services & Cloud Operations

Description

Keeper Security is hiring a Senior Program Engineer to lead complex, cross-functional initiatives across IT services, cloud infrastructure and compliance. This role is ideal for a technically deep engineering leader who excels at driving execution in regulated, security-first environments.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and bring your federal IT, cloud and IL5 platform expertise to mission-critical work.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com .

About the Role

The Senior Program Engineer, IT Services & Cloud Operations will lead large-scale IT services and cloud infrastructure initiatives spanning Engineering, Security, Compliance and Operations. This role will drive execution of Keeper's IT and cloud roadmap, including cloud modernization, enterprise disaster recovery, infrastructure automation, Zero Trust identity programs and compliance readiness across FedRAMP High, DoD IL5, SOC 2 and ISO 27001.This position requires strong technical depth combined with the ability to lead complex engineering initiatives across teams. You will shape technical priorities, drive infrastructure and automation improvements, strengthen observability and operational readiness, resolve cross-team dependencies and help build the IT
Services & Cloud Operations team while maintaining alignment with commercial and regulatory compliance requirement

Responsibilities

• Lead end-to-end execution of complex federal platform, IT services and infrastructure programs, including cloud modernization, automation and security integrations

• Partner with Engineering, Security, Compliance and Product leadership to define program strategy, priorities, milestones and success criteria

• Oversee large-scale cloud initiatives across AWS and federal environments, ensuring scalability, cost efficiency, security and operational resilience

• Coordinate the Infrastructure-as-Code operating model for GovCloud, including Terraform coverage, automated deployments and reduction of manual change management

• Lead enterprise disaster recovery initiatives, including cross-region failover architecture, recovery time and recovery point objective validation, and recurring resilience testing

• Drive Zero Trust identity initiatives, including KeeperPAM deployment, SCIM expansion and automated identity lifecycle management for federal environments

• Partner with Information Security to support FedRAMP High hardening, STIG validation and continuous compliance monitoring across federal-facing services

• Integrate security-by-design and compliance requirements into federal platform and IT services programs, including FedRAMP, DoD Impact Levels, SOC 2 and ISO 27001

• Collaborate with Security Engineering and the CISO organization to maintain program-level compliance and audit readiness

• Coordinate with Engineering teams to improve deployment pipelines, reduce release friction and strengthen platform reliability

• Champion automated testing, security scanning, release governance and repeatable operational processes

• Oversee observability and monitoring initiatives to improve system visibility, performance and incident response across federal and commercial environments

• Define and track service-level indicators, service-level objectives and error budgets in partnership with Engineering and Security teams

• Recruit, onboard, mentor and develop Federal Platform Operations engineers as the team grows

• Serve as a cross-functional technical liaison, ensuring clear communication, dependency tracking and alignment across teams

• Manage program timelines, technical risks, dependencies and stakeholder expectations across multiple concurrent initiatives

• Apply Agile, Waterfall or hybrid delivery methodologies based on program requirements

• Evaluate emerging technologies that strengthen Keeper’s federal platform, IT services, cloud automation, security and monitoring capabilities

• Use AI-enabled tools such as Claude, ChatGPT or similar platforms to support technical research, program analysis, documentation, stakeholder communication and workflow efficiency

Requirements

• 8+ years of experience in IT services, cloud infrastructure, platform engineering or related technical

environments, including exposure to regulated or government-adjacent missions

• 4+ years of experience leading technical programs, platform initiatives or complex cross-functional

engineering projects in SaaS, cloud-native or cybersecurity environments

• Demonstrated experience supporting compliance frameworks such as FedRAMP, DoD IL4/IL5, STIG or

DoD Cloud Computing SRG

• Strong experience with AWS cloud services such as ECS, EKS, Lambda, RDS, S3 and IAM; AWS GovCloud

experience a plus

• Familiarity with infrastructure-as-code and cloud automation technologies such as Terraform, container

platforms and automated deployment pipelines

• Strong understanding of cloud security, automation and modern platform engineering practices

• Demonstrated success managing complex initiatives in high-security or compliance-driven environments

• Experience with observability platforms such as Datadog, Prometheus or Grafana and associated incident-

management workflows

• Experience building, mentoring or leading technical teams in high-growth environments

• Strong communication skills with the ability to influence technical and non-technical stakeholders, resolve

dependencies and manage expectations

• Ability to use AI-enabled tools effectively to support technical research, documentation, analysis and

program execution

• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical

experience

• U.S. citizenship required due to the nature of certain Keeper contract

Preferred Qualifications

• AWS Certified Solutions Architect – Professional, AWS Certified Security – Specialty or similar cloud

certifications

• HashiCorp Terraform Associate or Professional certification

• Direct experience supporting FedRAMP High or DoD IL5 authorization, including third-party assessment

activities

• Familiarity with NIST 800-53 control families and FedRAMP authorization processes

• Exposure to secrets management, privileged access management or identity security platforms

• Experience with security automation and compliance-as-code tooling

• Familiarity with AI-enabled products, AI security controls or AI governance programs

• Active security clearance or ability to obtain a U.S. Government clearance

• PMP certification

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)

• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

• Voluntary Short/Long Term Disability Insurance

• 401K (Roth/Traditional)

• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

• Above market annual bonuses

Keeper Secur