Project Manager – On-Site Data Collection & User Studies
Description
We’re seeking a Project Manager with 3+ years of experience leading on-site data collection projects with a focus on user studies. This role owns end-to-end delivery—timelines, budgets, and client-facing communications—while ensuring high-quality execution through strong attention to detail and strong team management. The position is remote, with a preference for candidates based in the San Francisco Bay Area or Los Angeles, CA. Travel to some of our study locations will be required for new project launches, maintenance, on-site realignment, and key project checkpoints.
Key Responsibilities:
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Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components).
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Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution.
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Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests.
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Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives.
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Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning.
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Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability.
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Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards).
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Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates).
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Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations.