BI Analyst
Description
We are seeking a highly technical, data-driven BI Analyst to support a small number of high-value enterprise accounts. This role is built for someone who lives in large, complex datasets and turns them into clear, decision-grade insights. Working alongside an Account, Strategy and Media Directors, you will own the analytical layer for each assigned client - generating performance insights, producing forecasts, and surfacing the patterns that drive business outcomes. You will operate fluently inside client-owned data warehouses such as BigQuery, Snowflake, and Sigma, build BI environments in tools like Power BI/Tableau, and translate ambiguous business questions into structured analytical work. This role centers on developing a deep quantitative understanding of each client's business and using that fluency to inform strategy, investment, and forecasting decisions. The position plays a critical cross-functional role between Strategy, Paid Media, Client Services, and Analytics.
What You'll Do
Data Analysis & Insight Generation
- Synthesize large, multi-source datasets across paid media, web, CRM, ecommerce, offline conversions, and call tracking into clear performance narratives
- Conduct deep-dive analyses on channel contribution, funnel efficiency, audience segmentation, LTV, CAC, MER, and cohort behavior
- Surface hidden patterns, anomalies, and opportunities by applying statistical methods to complex, multi-dimensional datasets
- Translate raw data into business-aligned insights tied to revenue, pipeline, retention, and growth outcomes
- Partner with Strategy leadership to inform testing roadmaps, investment decisions, and budget reallocation
Forecasting & Predictive Modeling
- Build and maintain forecasting models for revenue, spend, CAC, ROAS, CPA, and other KPIs across paid channels, ecommerce, and lead-gen environments
- Develop scenario models (baseline vs. optimized) that project incremental opportunity from strategic shifts
- Apply seasonality decomposition, time-series methods, and regression-based projection techniques
- Quantify the financial impact of audit findings, optimization recommendations, and budget changes
- Surface leading indicators of underperformance before they appear in lagging metrics
Business Intelligence & Data Visualization
- Build and maintain BI environments using tools such as Power BI, Looker, Tableau, and Sigma
- Design semantic data models, DAX measures, and reusable datasets that scale across clients and account types
- Build executive-ready dashboards that translate complex datasets into clear, narrative-driven views of performance
- Establish single-source-of-truth reporting frameworks that reconcile platform data with CRM and ecommerce truth
- Optimize query performance, data refresh patterns, and cost efficiency across BI infrastructure
Working Within Client Data Environments
- Operate fluently inside client-owned data warehouses, including BigQuery, Snowflake, and Sigma, to query, model, and analyze marketing and business data
- Write performant SQL against client schemas to build the datasets, views, and aggregations that power analysis and reporting
- Develop attribution logic in the warehouse layer (multi-touch, last-click, position-based, custom blends) using whatever stack the client provides
- Adapt to varying data architectures, naming conventions, and governance models across enterprise client environments
- Partner with client data teams to align on definitions, source-of-truth logic, and access patterns
- Support offline conversion pipelines via platform APIs (Google Ads, Meta CAPI) where data engineering input is required
Measurement Foundation & Data Integrity
- Validate that conversion tracking, attribution logic, and data flow across Google Ads, Meta, LinkedIn, TikTok, GA4, and CRM environments feed the warehouse cleanly and consistently
- Partner with tag management specialists to translate analytical requirements into data layer specifications
- Identify discrepancies between platform reporting and source-of-truth, and trace them to root cause
- Enforce consistent event taxonomies, UTM structures, and naming conventions at the data layer
- Ensure analytical outputs respect privacy frameworks and consent management requirements
Cross-Functional Partnership
- Act as the analytical counterpart to the Strategy Director or Enterprise Account Director on assigned enterprise accounts
- Serve as the agency's go-to voice for diagnosing performance issues, sizing opportunities, and pressure-testing strategic hypotheses with data
- Translate technical findings into language that resonates with C-level client stakeholders
- Collaborate with Paid Media, SEO, Client Services, and Strategy teams to align analytical outputs with execution
What You'll Bring
- 6+ years of experience in digital analytics, business intelligence, marketing data science, or a closely related discipline
- Expert-level SQL with hands-on experience working inside client-owned warehouses such as BigQuery, Snowflake, and Sigma: CTEs, window functions, materialized views, and cost-aware query design
- Advanced BI proficiency: data modeling, DAX, Power Query, performance optimization, and row-level security
- Strong adoption and comfort with AI tools including Claude Code, Cursor or Codex.
- Proven experience working within client data environments to unify paid media, web, CRM, and revenue data into analysis-ready datasets
- Strong working knowledge of GA4, Google Ads, Meta Ads, and the underlying data structures of each platform's exports and APIs
- Demonstrated experience building forecasting models using time-series methods, regression, or scenario-based modeling
- Hands-on Python (preferred) or R for statistical analysis, pandas-based data manipulation, and reproducible analytical workflows
- Strong understanding of multi-touch attribution, marketing mix concepts, and cross-channel measurement principles
- Experience with offline conversion tracking, CRM integrations (HubSpot, Salesforce), and call tracking platforms (CTM, Marchex)
- Demonstrated ability to translate ambiguous business questions into structured analytical work
- Exceptional documentation, communication, and storytelling skills across both technical and executive audiences
- Familiarity with Looker Studio, Tableau, or other secondary BI surfaces (preferred)
- Working familiarity with GTM and GA4 implementation - sufficient to specify and validate, not necessarily build (preferred)
- Experience with marketing mix modeling, incrementality testing, or geo-experiments (preferred)
- Familiarity with ETL and transformation tooling such as Fivetran, Stitch, or dbt (preferred)
- Experience designing or architecting marketing data warehouses from scratch (preferred, not required)
Benefits and Perks We Provide
- Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA, VT.
- Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
- 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
- Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
- Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
- Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
- Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expe