Installation Specialist / Spécialiste de l'installation

About the Role

At TD SYNNEX, we help our partners and customers unlock the power of technology to drive meaningful business outcomes. As a Solutions Architect I , you will play a critical role in designing, recommending, and supporting technology solutions that address customer business needs and accelerate growth.

In this customer-facing, pre-sales and technical consulting role, you will collaborate with sales teams, vendor partners, resellers, and customers to develop innovative technology solutions, deliver technical presentations and training, and support partner enablement initiatives. This is an excellent opportunity for a technology professional looking to deepen their technical expertise, strengthen customer engagement skills, and build a long-term career in solution architecture.

What You'll Do

Solution Design & Technical Consulting

• Analyze customer business objectives, technical requirements, and existing infrastructure to recommend effective technology solutions.

• Assist in creating solution proposals, technical architectures, and recommendations aligned with customer goals.

• Support RFI and RFP responses by gathering requirements and identifying appropriate solutions.

• Conduct technical research using vendor resources, product documentation, and configuration tools.

• Assist with solution sizing, validation, and technical planning activities.

Partner & Customer Engagement

• Deliver technical presentations, demonstrations, workshops, and training sessions for reseller partners and end customers.

• Support both pre-sales and post-sales technical initiatives to ensure successful solution adoption.

• Participate in executive briefings, conferences, trade shows, seminars, marketing events, and virtual training programs.

• Develop and maintain trusted advisor relationships with vendor partners, resellers, and internal stakeholders.

Collaboration & Enablement

• Partner with cross-functional teams to develop solution center environments, demonstration platforms, and proof-of-concept solutions.

• Contribute to partner enablement programs by creating and delivering technical learning content.

• Support vendor certification programs and technical roadmap initiatives designed to enhance partner capabilities.

• Continuously expand expertise across multiple technology solutions and emerging industry trends.

What We're Looking For

Required Qualifications

• 1 to 3 years of experience in a technical, pre-sales, solutions engineering, systems engineering, or related technology role.

• Knowledge of IT infrastructure, cloud, networking, cybersecurity, software, or related technology solutions.

• Experience presenting technical concepts to a variety of audiences.

• Strong written and verbal communication skills.

• Ability to manage multiple priorities while maintaining attention to detail.

• Strong organizational, problem-solving, and time management skills.

• Ability to quickly learn new technologies, products, and systems.

• Proficiency with standard business applications and productivity tools.

Preferred Qualifications

• Technical certifications from leading technology vendors or industry organizations.

• Experience supporting channel partners, resellers, distributors, or technology vendors.

• Exposure to solution architecture, technical consulting, demonstrations, or customer-facing technical support.

• Experience developing training materials or conducting technical workshops.

What Will Help You Succeed

• A passion for technology and continuous learning.

• Strong collaboration and relationship-building skills.

• Confidence presenting ideas and influencing stakeholders.

• Adaptability in a fast-paced, evolving technology environment.

• A customer-first mindset with a commitment to delivering value and innovative solutions.

• The ability to work effectively with people from diverse backgrounds, experiences, and perspectives.

Why Join TD SYNNEX?

At TD SYNNEX, you'll have the opportunity to work with leading technology vendors, collaborate with talented professionals, and contribute to solutions that help customers achieve their business goals. We are committed to fostering an inclusive workplace where innovation, learning, and career development are encouraged.

Whether you're looking to expand your technical expertise, earn additional certifications, or grow into a more senior architecture or engineering role, you'll find opportunities to build your career while making a measurable impact.

Working Conditions

• Office, classroom, virtual, or hybrid working environments.

• Occasional travel may be required for customer meetings, training events, conferences, or partner engagements.

• Flexibility to work occasional non-standard hours when business needs require.

Compensation

Actual compensation is based on skills, experience, and location.

• Starting salary: $82,800 CAD+

À propos du poste

Chez TD SYNNEX , nous aidons nos partenaires et nos clients à exploiter tout le potentiel de la technologie afin de générer des résultats d’affaires significatifs. À titre d’ Architecte de solutions I , vous jouerez un rôle essentiel dans la conception, la recommandation et le soutien de solutions technologiques répondant aux besoins d’affaires de nos clients et favorisant leur croissance.

Dans ce rôle orienté vers les clients, combinant prévente et conseil technique , vous collaborerez avec les équipes de vente, les partenaires fabricants, les revendeurs et les clients afin de développer des solutions technologiques novatrices, d’offrir des présentations et des formations techniques, et de soutenir les initiatives d’habilitation des partenaires. Il s’agit d’une excellente occasion pour un professionnel de la technologie souhaitant approfondir son expertise technique, renforcer ses compétences en relation client et bâtir une carrière à long terme en architecture de solutions.

Ce que vous ferez

Conception de solutions et consultation technique

• Analyser les objectifs d’affaires des clients, leurs exigences techniques et leur infrastructure existante afin de recommander des solutions technologiques efficaces.

• Participer à l’élaboration de propositions de solutions, d’architectures techniques et de recommandations alignées sur les objectifs des clients.

• Soutenir les réponses aux demandes d’information (RFI) et aux demandes de propositions (RFP) en recueillant les exigences et en identifiant les solutions appropriées.

• Effectuer des recherches techniques à l’aide des ressources des fabricants, de la documentation produit et des outils de configuration.

• Contribuer aux activités de dimensionnement, de validation et de planification technique des solutions.

Engagement des partenaires et des clients

• Animer des présentations techniques, des démonstrations, des ateliers et des formations destinés aux partenaires revendeurs et aux clients finaux.

• Soutenir les initiatives techniques de prévente et d’après-vente afin de favoriser l’adoption réussie des solutions.

• Participer à des séances d’information destinées aux dirigeants, à des conférences, à des salons professionnels, à des séminaires, à des événements marketing et à des programmes de formation virtuels.

• Développer et maintenir des relations de confiance avec les partenaires fabricants, les revendeurs et les parties prenantes internes, en agissant à titre de conseiller de confiance.

Collaboration et habilitation

• Collaborer avec des équipes multidisciplinaires afin de développer des environnements de centres de solutions, des plateformes de démonstration et des solutions de validation de concept (Proof of Concept - POC).

• Contribuer aux programmes d’habilitation des partenaires en créant et en offrant du contenu de formation technique.

• Soutenir les programmes de certification des fabricants et les initiatives de feuille de route technique visant à renforcer les capacités des partenaires.