Analyst, Strategy & Business Operations (1 year Fix Contract)

(1 Year Fix Contract on Edwards Lifesciences Payroll)

Innovation starts from the heart.   Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and   discovering lasting solutions for unmet patient needs. Our Analyst, Strategy & Business Operations position is a unique career opportunity that could be your next step towards an exciting future.
Applies professional expertise and judgment to support strategy & business operations activities and business outcomes.

How will you make an impact

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Provide business operations support and subject matter expertise for commercial systems, including user support, troubleshooting, training, data management, access governance, and process guidance for field and business teams.

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Analyze business processes, performance drivers, and operational requirements to support strategic initiatives, commercial excellence programs, system implementations, and continuous improvement projects across Korea.

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Identify opportunities to enhance commercial systems, dashboards, and business processes. Gather business requirements, coordinate testing and implementation activities, and support the adoption of approved solutions and tools.

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Maintain accurate and up-to-date sales, market share, customer, and operational data across business systems while ensuring compliance with data governance standards and business requirements.

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Monitor data integrity, reporting accuracy, and system performance across Salesforce (SFDC), Tableau, and related commercial applications. Investigate issues, validate data, and collaborate with cross-functional teams to resolve discrepancies and improve reporting reliability.

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Generate and validate standardized and ad hoc reports to support business decisions, including sales performance, market share, adoption metrics, inventory management, operational performance, and commercial effectiveness.

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Partner with Sales, Marketing, Customer Service, Finance, Supply Chain, IT, and stakeholders to identify business needs, share best practices, and support data-driven decision making.

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Track and analyze key business objectives and performance metrics, provide recommendations for improvement, and monitor progress against commercial and operational goals.

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Occasionally provide ad hoc operational and administrative support to the Country Head as required.

What you'll need (Required)

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Bachelor's Degree in in related field, 5 years Previous experience in Business Operations, Commercial Operations, Sales Operations, Data Analytics, Reporting, or related business support functions preferred.

What else we look for (Preferred):

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Proven expertise in MS Office Suite, including office365.

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Excellent written and verbal communication skills and interpersonal relationship skills

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Ability to quantify abstract conceptual data into concrete analysis

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Good problem-solving, organizational, analytical and critical thinking skills

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Good ability to read, write and speak English

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Solid knowledge and understanding of analytics and sales strategies

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Solid knowledge of business acumen

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Strict attention to detail

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Ability to interact professionally with all organizational levels

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Ability to manage competing priorities in a fast-paced environment

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Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects

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Ability to build productive internal/external working relationships

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