Automotive Technician (General Service, C, B & A Levels)
Description
Job Type:
Full time
Exempt/Non Exempt
Hourly
Job Description
Locatio n Details: This is an onsite position located at our Fox Valley Car Care Facility.
Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.
Position Summary :
ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.
Key Responsibilities :
General Service Tech:
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Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
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Performs general automotive maintenance and repairs
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Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
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Keep the shop clean and organized to ensure a positive member/customer experience
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Learn from Technician A, B, and C colleagues to further advance your career
Technician C:
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All General Service Tech opportunities plus:
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Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
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Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.
Technician B:
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All Tech C opportunities plus:
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Work with, mentor, and train less experienced Technicians
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Performs all Service Technician C duties plus advanced repair and maintenance services.
Technician A:
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All Tech B opportunities plus:
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Work with, mentor, and train less experienced Technicians
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Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.
Qua lifications :
Minimum Qualifications : All Service Techs
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Have a High School diploma, GED, or technical school certification
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Possess a valid driver’s license
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Have mechanical aptitude
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Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
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Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.
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Can consistently provide exceptional customer service and improve customer service scores
Preferred Qualifications ( General Service Tech ) :
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G1-Auto Maintenance & Light Repair preferred
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State inspection certificate where applicable
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AC 609 Certification
Minimum Qualifications ( Technician C ) :
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All General Service Tech requirements plus :
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Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.
Preferred Qualifications (Technician C) :
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All General Service Tech preferred qualifications plus:
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ASE Certifications (or their equivalent ). A4-Suspension & Steering, A5-Brakes
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AC 609 Certification
Minimum Qualifications ( Technician B ) :
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All C Tech requirements plus :
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3 years or more of experience repairing vehicles at a dealership or automotive center
Preferred Qualifications (Technician C) :
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All C Tech preferred qualifications plus:
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Two other ASE certifications (or their equivalent)
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AC 609 Certification
Minimum Qualifications ( Technician A ) :
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All B Tech requirements plus :
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5 years or more of experience repairing vehicles at a dealership or automotive center
Preferred Qualifications (Technician A) :
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All B Tech preferred requirements plus:
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ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
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ASE certification L1-Advanced Engine Performance Specialist
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AC 609 Certification
Work Environment :
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May experience loud noises and odors intermittently in the shop environment.
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This position involves standing, walking , and normal physical mobility, including reaching, grabbing, lifting , and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
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Must have own tools appropriate for their skill level for use in the center.
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Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
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Must be able to maintain working on your feet in a concrete facility for the entire work shift.
Compensation & Benefits Overview :
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.) .
Compensation
Pay rates starting at (rate based on experience + annual bonus eligibility)
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General Service Tech : $15 - $17 hourly
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C Technician: $17 - $25 hourly, based on production
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B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.
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A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.
Benefits
At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
Health & Wellness
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Medical plans with multiple coverage options, including HSA eligibility .
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Prescription drug coverage .
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Dental and vision benefits .
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Employee Assistance Program (confidential support services) .
Financial Protection & Insurance
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Company-paid basic life insurance .
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Optional supplemental life insurance and dependent coverage .
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Short-term and long-term disability coverage .
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Critical illness, accident, and pet insurance options .
Retirement & Savings
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401(k) plan to support long-term financial goals .
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3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax .
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Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting .
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A dditional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service .
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Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options .
Time Off & Leave
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Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
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Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
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Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
Paid Holidays:
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Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
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Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
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Paid leave programs, including parental, bereavement, jury duty, and military leave .
Career Growth & Education
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Tuition assistance (up to $5,250 annually; 80% covered by ACG) .
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Professional certification support with 100% reimbursement for eligible programs .
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Opportunities for career development and advancement .
Additional Perks
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Complimentary AAA membership with roadside assistance and travel discounts .
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Adoption assistance program .
Job Posting Period: This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified .
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to app