Customer Support Specialist - Bilingual (French)

Customer Support Specialist - Bilingual

(English / French)

Pay from $35 to $40 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?

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Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

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Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

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Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

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Process customer orders, make product recommendations and handle account inquiries using world-class technology.

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Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

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Build business relationships with customers over phone, email and chat.

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Understand customer needs and recommend Uline's best solutions.

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Help customers navigate Uline's website and online ordering.

Minimum Requirements

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High school diploma or equivalent. Bachelor's degree preferred.

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Excellent problem-solving, listening and communication skills.

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Prior customer service experience is a plus , but if you are eager to learn, we will train you!

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Bilingual (English / French) - fluent in both verbal and written forms.

Benefits

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Company-paid extended health coverage and RRSP with 6% employer match that starts day one !

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Multiple bonus programs.

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Paid holidays and generous paid time off.

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Tuition Assistance Program that covers professional continuing education.

Employee Perks

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On-site café, outdoor patio and first-class fitness center.

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Monthly employee-appreciation events.

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Opportunities for community involvement.

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Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a  drug-free workplace . All positions are on-site.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline.jobs to learn more!