Sales Advisor (Italian)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Italian speaking Sales Advisor to join their team in Greece.

Position: Sales Advisor

Location: remote, Greece

Work model: remote

Employment type: Full-time

Remuneration: Base salary

DUTIES & RESPONSIBILITIES:

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Handle inbound and outbound customer interactions across phone, chat, and email channels

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Deliver a high-quality customer experience with a strong focus on satisfaction and resolution

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Build and maintain positive relationships through clear and professional communication

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Provide accurate and up-to-date information using internal tools and systems

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Achieve individual and team performance targets including call-handling KPIs

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Maintain detailed customer records, accounts, and interaction documentation

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Always follow communication procedures and data protection policies.

REQUIREMENTS:

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Native or near-native level in Italian, with fluency in English (minimum B2 level)

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Strong customer service and contact handling experience across multiple channels

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Excellent verbal and written communication skills with active listening ability

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High computer literacy and confidence working with several systems simultaneously

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Strong multitasking, time management, and prioritization skills

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Customer-focused mindset with awareness of sensitive data handling

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Ability to perform in a fast-paced, KPI-driven environment.

BENEFITS:

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Competitive renumeration package

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Private life and health insurance coverage

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Free access to corporate gym facilities

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Fixed working hours option for parents with young children

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Structured onboarding and training support

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Supportive team environment with development opportunities

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And many others!