Insights Analyst

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams .
If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you

Key Responsibilities

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Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building.

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Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports.

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Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings.

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Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.

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Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends.

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Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives.

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Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives.

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Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.