IT Quality Assurance Specialist

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary:

The main goal of this role is to   maintain   the quality and reliability of our software solution   deliverables   by testing all functional and technical components.   The   Quality Assurance Specialist will work closely with   regional application managers,   software developers, business analysts, and IT teams to   identify   defects, verify fixes, and ensure that all applications meet the highest quality standards. This position plays a key part in achieving our goal of delivering secure, stable, and user-friendly systems that   enhance the overall customer experience.

Key Responsibilities:

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Plan, design, and execute manual and automated test cases for web and system   applications.

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Analyze business and technical requirements to develop effective testing strategies.

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Identify , document, and track software defects through issue tracking systems ( e.g., ServiceNow,   Jira, Azure DevOps).

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Conduct root-cause   analysis.

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Collaborate closely with developers and IT project teams to ensure   timely   and effective issue resolution.

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Perform regression, integration, system, and user acceptance testing (UAT).

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Validate system performance, usability ,   stability ,   and scalability before deployment.

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Participate in sprint planning ,   review   sessions   and other   activities   within agile development environments.

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Contribute to continuous improvement of QA standards, test automation frameworks, and documentation practices.

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Provide clear and detailed QA reports to project stakeholders.

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Stay current with emerging testing tools, automation trends, and quality assurance methodologies .

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Provide input to the Change Advisory Board (CAB) and attend CAB meetings as needed.

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O wnership of   the QA   activities .

Qualifications:

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2   to   4 years of experience in a software quality assurance or testing role within an IT systems environment.

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Strong troubleshooting mindset .   Excellent attention to detail.

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Collaborative   with excellent collaboration and coordination skills .

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Strong analytical and problem-solving skills.

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Excellent organizational and documentation abilities.

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Quality-driven mindset

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Strong sense   of QA ownership .

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Effective communication   skills and ability to work cross-functionally   in a dynamic IT environment .

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Strong knowledge of QA methodologies, test case design, and software development lifecycle .

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Hands-on experience with test management   (TestRail )   and automation   tools   (Selenium, Playwright… . )

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Experience with API testing, performance testing, and database validation is an advantage.

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Solid understanding of   A gile methodologies and collaborative workflows.

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Excellent attention to detail .

Work Experience:

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Technical background or understanding of IT infrastructure and applications.

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Familiarity with Agile, DevOps, or Continuous Integration/Deployment (CI/CD) environments.

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Demonstrated experience in manual testing and elementary knowledge of test automation .

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Ability to present data and findings to both technical and non-technical audiences.

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Technical curiosity and passion for   quality in   software systems.

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Strong analytical and troubleshooting mindset.

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Team   oriented with excellent collaboration and coordination skills.

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Commitment to continuous learning and process improvement.

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Proacti v e ness   in   identifying   risks and ensuring preventive measures are in place.

If you want to be part of a team that helps make travel and culinary memories, join us!