Strategic Communications Specialist

CompanyUBA Asurion UBIF Franchise
LocationUS-Headquarters
Category-
Seniority-
Workplace-
Posted2026-08-23
Viaworkday

Description

Job Profile Name

Strategic Communications Specialist

Management Level

39 - Senior Professional

Position Overview

The Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and deliver   timely , high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies—including AI-enabled communication tools—t he specialist   optimizes   communication effectiveness and stakeholder impact. The role   provides   consultative guidance to leaders,   identifies   communication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment.

Key Responsibilities

-
Support, shape, and execute communications strategies for assigned initiatives, audiences, or business areas.

-
Partner with leaders and stakeholders to   identify   communication opportunities, risks, and desired outcomes; serve as a consultative communications partner as needed.

-
Create communication plans, messaging frameworks, and content that drive organizational effectiveness and employee engagement.

-
Provide counsel on stakeholder communications, message positioning, channel   selection , and communication effectiveness.

-
Analyze communication performance, stakeholder feedback, engagement metrics, and audience sentiment to inform recommendations and actionable insights.

-
Evaluate and   leverage   emerging technologies, including AI-enabled tools, to improve communication quality, efficiency, and scalability.

-
Establish and promote best practices for AI use and continuously identify opportunities to modernize communication approaches and enhance stakeholder experiences.

-
Coordinate messaging across teams and channels; manage multiple deadlines and competing priorities with strong attention to detail.

-
Influence cross-functional stakeholders, mentor junior team members informally, and coordinate   communications   workstreams without direct authority.

Education and Experience

-
Bachelor's degree in Communications , Public Relations, Journalism, Marketing, Business, or related field.

-
Progressive experience in strategic communications, employee communications, corporate communications, public relations, or related disciplines.

-
Demonstrated experience supporting communication strategies that create measurable business outcomes; portfolio   demonstrating   strategic work.

-
Preferred: Experience supporting executive leadership communications; using communication analytics to drive decisions;   leveraging   AI-enabled communication technologies and workflow automation.

-
Preferred: Exposure to organizational change and   transformation   communications; crisis, issues, or reputation management; and experience in corporate, consulting, or agency environments supporting large-scale organizations.

Knowledge, Skills, and Abilities

-
Strategic communications consulting, planning, and execution.

-
Communication measurement, analytics, data storytelling, and insight generation.

-
Basic understanding of AI-assisted communication technologies and digital communication platforms.

-
Advanced writing, editing, presentation, and message development   expertise ; basic graphic design knowledge.

-
Strategic thinking, business acumen, sound judgment, and decision-making.

-
Strong attention to detail; ability to meet deadlines and navigate ambiguity and competing priorities.

-
Executive presence, consultative influence, and stakeholder relationship management.

-
Strong collaboration skills; ability to coordinate messaging across teams and channels.

-
Continuous learner with a growth and innovation mindset.

Travel Requirements

-
Travels: Occasional travel for meetings or events.

-
% of Time: Up to 10%.

-
Overnight Travel: Infrequent, as business needs   dictate .

Physical Demands

-
Stationary Position: Frequently

-
Vision: 20/20 corrected vision

-
Hearing: Receive detailed information if spoken to