Staff Software Engineer/ArcGIS

IND Staff Software Engineer - GCC011

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford’s   Corporate IT organization is   seeking   a highly motivated, detail ‑ oriented Software Engineer to join Enterprise Risk Management IT (ERMIT) as part of the GIS team. This role ’ s primary responsibilities are the ownership, administration, stability, security, and ongoing operation of the enterprise ArcGIS platform, supporting critical underwriting, claims, and risk management capabilities across the firm.   The position emphasizes end ‑ to ‑ end accountability for ArcGIS Enterprise system administration, cloud ‑ hosted infrastructure, enterprise geodatabases, and automated data and ETL workflows. The successful candidate will own and   operate   platform components hosted in AWS, spanning both Windows and Linux environments, and will   be responsible for   driving platform stability, security, scalability, and operational excellence.   This role requires strong engineering fundamentals,   an   AI mindset,   deep hands ‑ on experience with Esri technologies, and the ability to independently manage, evolve, and harden GIS platforms and data pipelines with minimal oversight. Candidates will work closely with peer engineering teams, database and infrastructure partners, and business stakeholders, providing technical leadership while adhering to   established   standards, operational processes, and security practices.

Responsibilities:

-
Own   and   operate   the   ArcGIS Enterprise   platform   (Portal, Server, Data Store)   for The Hartford

-
Support   the underlying ArcGIS   platform   Windows infrastructure, including installations, configurations (ArcGIS Portal, Server, Data Store, IIS, Web Adaptor, Tomcat & Java), server migrations, patch management, and upgrades. Monitor system performance, health, and availability.

-
Maintain enterprise geodatabases (Oracle, PostgreSQL), managing schema object s   and   content updates, SDE connectivity, and ST Geometry configuration as well as Enterprise Geodatabase   upgrades

-
Secure ArcGIS Enterprise content by applying industry best practices for data confidentiality, authentication, and integration with Active Directory/IWA/SAML

-
Manage and   maintain   ArcGIS Enterprise backup and restore procedures ensur ing   system resiliency

-
Create and   maintain   spatial services using ArcGIS Pro projects and Python, including map,   feature   and   geoprocessing service publications

-
Actively   leverage   AI technologies to improve delivery   cycles and workflows

-
Develop   Python and PowerShell scripts with   ArcPy , Arc GIS   Pro Models to automate business and administrative tasks,   analytics   and   data workflows ( e.g. , ArcGIS API for Python)

-
Operat e   and troubleshoot automated spatial ETL   workflow   pipelines

-
Provide   Tier-3   escalation   support for troubleshooting ArcGIS services, spatial applications, and   GIS   desktop

-
Create and   maintain   documentation   including   technical solutions, designs , Standard Operating Procedures (SOPs)   and   best practices , and configuration guides for the platform s   and workflows   to support maintainability and platform stability

Qualifications:

-
3 +   years of experience   in software engineering and   ESRI/ArcGIS Administration

-
In-depth knowledge of ArcGIS Enterprise, ArcGIS Pro, and their various components and licensing models

-
Strong knowledge of Windows/Linux Server administration, IIS, networking, and security concepts

-
Deep e xperience with relational databases hosting ArcGIS SDE Enterprise Geodatabase, specifically Oracle and Postgre SQL   hosting   as well as   database procedural development, including the use of ArcGIS ST Geometry functions for data management and spatial analysis

-
Proficiency   in Python, Arcade, and PowerShell for workflows, geoprocessing, and administration automation   as well as exposure to   development with   AI tools such as Copilot and/or Amazon Q

-
Strong a ttention to detail and ability to manage multiple changing priorities in a fast-paced environment

-
Ability to work independently   while   collaborat ing effectively   within a n   Agile development team

-
Bachelor’s degree in Geography, GIS, Computer Science, or a related field, or comparable experience

Preferred Skills & Experience :

-
Experience with SQL Server   and/or Snowflake   databases

-
B ackground in OOP with experience in Java and Spring Boot   and   RESTful APIs   backend services

-
Familiarity with CI/CD and DevOps   tools ( GitHub, Jenkins, SonarQube, etc. )

-
Experience with   AWS   c loud   e nvironment s   and migration of ArcGIS Enterprise platforms

-
Experience with FME (Feature Manipulation Engine) Administration

-
Esri Technical Certification or GISP (Certified GIS Professional)

-
Ability to stay current on new Esri releases,   technologies   and products, and understand their impacts to the application portfolio and business environment

About Us  |  Our Culture  |  What It’s Like to Work Here