Lead / SDET

IND Lead Quality Engineer - GCC025

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Position Overview

We are seeking a skilled   QA Automation Engineer   to join our Enterprise Digital Solutions team in   Hyderabad, India . In this role, you will design, build, and   maintain   reliable automated tests across UI and API layers, embed quality checks into CI/CD, and partner with Engineering and Product to prevent defects early.   You’ll   contribute to scalable test architecture using   Playwright   with   TypeScript/JavaScript   and help improve test stability, coverage, and release confidence.

Key Responsibilities

Test Automation Development

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Develop and   maintain   automated test suites for critical user journeys (smoke, regression, end-to-end).

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Create maintainable UI automation using   Playwright   and   TypeScript/JavaScript   (reusable fixtures, selectors, and page abstractions).

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Build and enhance API automation (request validation, data setup/teardown, and basic contract checks where applicable).

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Analyze failures, triage defects, and collaborate with engineers to   identify   root causes and prevent   regressions .

Framework & CI/CD Integration

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Contribute to and continuously improve the Playwright automation framework (structure, utilities, reporting, and test patterns).

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Implement scalable execution capabilities such as parallelization, environment orchestration, and reliable test data management.

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Integrate automation into CI/CD pipelines (PR validation and nightly runs), with clear reporting and quality gates to support fast, reliable releases.

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Leverage AI/LLM tooling (where approved) to accelerate test case authoring, refactoring, and failure triage (log/trace summarization).

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Follow responsible AI and data-handling guidelines; collaborate with Security/Platform teams to ensure compliant use of AI-enabled testing.

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Contribute ideas and small proofs-of-concept to improve test intelligence (failure clustering, flaky detection), as needed.

Collaboration

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Partner   with engineers, product owners, and DevOps to clarify acceptance criteria and ensure testability of requirements.

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Participate in code reviews for automation and share best practices for stable, maintainable tests.

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Promote shift-left quality by adding automation early in the lifecycle and providing fast feedback to the team.

Quality Engineering & Governance

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Define automation scope for critical business journeys and ensure coverage for new/changed features.

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Track and report quality metrics (pass rate, stability/flakiness, defect leakage) and propose improvements.

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Communicate test status, risks, and release readiness to stakeholders with clear, actionable information.

Required   Skills & Experience

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5-7 years of hands-on experience in test automation for web (and/or mobile) applications, including designing and   maintaining   automation frameworks.

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Strong   proficiency   in   TypeScript/JavaScript .

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Expertise   in architecting and scaling cross-platform test execution using   BrowserStack   SDK/Automate   in CI/CD environments

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Deep experience integrating automation into   CI/CD pipelines .

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Practical experience using or operationalizing   AI/LLM-based testing tools .

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Familiarity with agent-based testing concepts and orchestration patterns (e.g., MCP or similar) is a plus.

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Ability to influence quality outcomes through strong collaboration, clear communication, and pragmatic decision-making.

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Experience making architecture-level automation decisions in complex environments.

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Strong system-thinking mindset with the ability to balance speed, quality, and risk.

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Strong background in Agile, DevOps, and continuous testing practices.

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Experience supporting cloud-native, microservices, and API-driven systems.

Preferred Qualifications

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Experience in enterprise-scale or regulated environments.

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Exposure to CIAM, security testing, or identity-centric platforms.

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Prior experience driving quality transformation or modernization initiatives.

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Familiarity with observability, analytics, and test intelligence platforms.

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