Lobby Ambassador
Description
Are you looking for a place where meaningful moments are made together?
W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled :
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Competitive pay
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
As a Lobby Ambassador, a typical day will include:
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Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
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Suppl ies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
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Ensure s proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods .
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Promote s awareness of brand image internally and externally.
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Assists with any additional strategies to drive Marketing efforts and Site Volume.
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Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.
Guest Experience and Company Standards :
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Welcome and greet guests; anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
To Become a Lobby Ambassador :
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Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
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Available to work a flexible schedule to include weekends and holidays.
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Position may require background and drug screening, in accordance with state and local requirements.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.