IT Supervisor II

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

$120,755 - $161,789
This is a hybrid position

In this IT Supervisor role, you’ll oversee technology supporting Public Safety, Emergency Management, and the Prosecutor’s Office while also leading the Application Services Transformation Team. You’ll guide the team’s continued evolution to an Agile environment with automated testing, CI/CD pipelines, and AI-assisted development across a growing portfolio of applications.

What You’ll Do

• Lead and develop a team responsible for implementing, operating, and maintaining custom applications, commercial business systems, and enterprise platforms.
• Manage a diverse portfolio that includes complex, multi-department and enterprise-wide initiatives.
• Oversee the design, development, testing, deployment, and ongoing support of secure, reliable systems.
• Collaborate with cybersecurity, enterprise architecture, infrastructure, project management, business relationship managers, vendors, and departmental stakeholders.
• Provide expert guidance on application technologies, system strategy, integrations, architecture, and industry best practices.
• Ensure initiatives are completed accurately, on schedule, within budget, and in accordance with regulatory, security, and County requirements.
• Manage project budgets, vendor relationships, contracts, and escalations.
• Support change management, user training, disaster recovery planning, documentation, and end-user support.
• Gather feedback and identify opportunities to enhance applications, optimize costs, and improve services.
• Present complex technical information clearly to both technical and non-technical audiences.
• Foster the professional growth of team members through coaching, guidance, and development.

Why You’ll Love It Here

• Lead technology initiatives that directly support public services and the Oakland County community.
• Shape the AI strategy and future of applications used across County government.
• Work on meaningful, high-impact projects that span multiple departments and business areas.
• Collaborate with talented professionals across technology, operations, and public service.
• Bring innovative ideas forward and help transform how services are delivered.
• Grow as a leader while developing a skilled and engaged application team.
• Join an organization committed to secure, reliable, and continuously improving technology.

Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

• Possess a Bachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Business Administration, Engineering, or related field of study.

• Have had six (6) years of full-time work experience in information technology in one or a combination of the following: application implementation and configuration or application development in agile, scrum, and/or DevSecOps in hybrid delivery environments, which must include three (3) years of supervisory work experience leading technical teams.

ADDITIONAL DESIRABLE QUALIFICATIONS

• AWS Certified Developer – Associate.

• AWS Certified Solutions Architect – Associate.

• Professional Scrum Master Certification.

• Excellent verbal and written communication skills with the ability to communicate effectively with both technical and non-technical audiences.

• Considerable ability to exercise mature judgment and initiative in analyzing problems and recommending solutions.

• Considerable ability to establish and maintain effective working relationships with other IT employees and with representatives of user departments and municipalities.

• Customer-focused mindset with a commitment to delivering business value and positive user experiences.

• Strong analytical and critical-thinking abilities.

• Considerable knowledge of local government programs and operations.

• Proven experience delivering technology solutions aligned with business goals and objectives.

• Strong understanding of application architecture, system integrations, security practices, and modern development frameworks.

• Considerable ability to work with a high degree of accuracy in reviewing and processing complex data.

• Knowledge of modern software development lifecycle (SDLC) practices, including Agile methodologies, DevSecOps principles, source control management, automated testing, release management, AI assisted development, and secure application development standards.

• Experience supporting enterprise applications and SaaS platforms, including application configuration, vendor coordination, systems integration, troubleshooting, upgrades, user support, and operational maintenance activities.

• Experience with enterprise application technologies and tools, including APIs, databases, cloud-hosted environments, identity and access management solutions, and DevSecOps platforms.

• Knowledge of application integration strategies and technologies, including REST APIs, web services, middleware solutions, ETL processes, and data exchange frameworks used to connect internally developed systems with external and third-party platforms to provide direction to technical staff.

• Experience establishing and enforcing software engineering standards, including coding practices, code review processes, branching strategies, deployment governance, and documentation requirements to ensure consistency and maintainability across development teams.

• Capable of leading teams through organizational and technology changes.

• Experience supervising software developers and other technical support staff who are responsible for the design, development, configuration, implementation, maintenance, and support of internally developed and enterprise SaaS applications.

• Ability to provide technical leadership and strategic direction for application development and support initiatives, including aligning with enterprise application teams along with organizational goals, cybersecurity standards, operational requirements, and business needs.

SPECIAL REQUIREMENTS

• Must pass a background check performed by the County or other appropriate agencies as required.

SUPERVISION EXERCISED

• Functions as a supervisor over a group of professional and technical employees. Instructs, assigns, schedules, checks work, and appraises performance. Participates in decisions to hire, discipline, discharge, and award pay increases and/or promotions.

ESSENTIAL JOB FUNCTIONS

• Conducts and/or leads highly complex analyses within county departments and local agencies to evaluate the feasibility, effectiveness, and cost-efficiency of application and technology solutions for operational needs and develops methodologies for implementing new systems and enhancing existing systems

• Leads transformative initiatives that impact multiple departments.

• Supervises the design, development, testing, and deployment of custom and commercial applications.

• Ensures best practices are followed in software development and integration, providing technical guidance to application developers, business analysts, and project managers.

• Documents application architecture, desi