Youth Intake Specialist

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who   benefit   from your passion,   skills   and   expertise .   Join our diverse,   inclusive   and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers   competitive pay   commensurate   with education and experience .    New hires   are typically brought into the organization   between   $25.30 - 37.96/hour, based on experience and education.

We also offer generous benefits for full-time employees which include but   are   not limited to:

-
A guaranteed life-long monthly pension, once vested after 5 years of service

-
457B Retirement Plan

-
140 hours of PTO earned within first year + 1 2   paid holidays, 1 personal holiday , 1 Wellness Day   and 1 volunteer day per year

-
Competitive medical, dental and vision   plans   effective within 1 month of start date

Location   & Schedule

The City and County of Denver supports a hybrid workplace model.   Employees work where needed, at a job site several days a week and off-site as needed.   In this position you can expect to work   at the   Minoru Yasui Plaza   at   303 W. Col fax Ave., Denver, CO 80202. The schedule   is 4 days/10 hours per week, Wednesday – Saturday,   shift hours are 12:00 p.m. – 10:00 p.m.   There is a shift differential for the swing shift , from   6:00 p.m. – 10:00 p.m.

Flexibility with work schedule is   a must   as this position requires non-traditional shifts and non-traditional days .   Employees must work within the state of Colorado on their off-site days.

Please note: Downtown parking expenses are the responsibility of the employee. We o ff er a  flexible spending account   op t ion   speci fi cally for parking; if you   elect   this   op t ion , you can use pre- tax dollars for parking. We also o ff   er a   City-sponsored   RTD   EcoPass   to all City employees –   allowing the use of public   transportation   for free as a City Employee.

Who We Are &   What You’ll Do

The Mayor’s Office of Social Equity and Innovation ( OSEI ) brings together the Office of Neighborhood Safety ( ONS ) and Equity Strategies and Innovation ( ESI ) to put equity at the center of Denver’s safety and community programs. ONS fosters neighborhood safety and well-being by working with residents, community organizations, and city partners to provide comprehensive and compassionate support to individuals and families affected by crime, violence, or involvement in the justice system. ESI helps city agencies build equity into their work by supporting, guiding, and building the infrastructure that enables agencies to create, implement, and evaluate their Equity, Diversity, and Inclusion (EDI) efforts. Together, ONS and ESI make OSEI the hub for equity-driven solutions that reduce harm, build trust, and strengthen Denver’s most underserved neighborhoods .

ONS   is   hiring   a Youth Intake Specialist   to support the Runaway, Outreach, Notification, and Intervention ( RONI ) Project and the Denver Anti-Trafficking Alliance High-Risk Youth Multidisciplinary Team ( DATA HRY MDT ).

The RONI Project's innovative approach to responding to youth missing from care is the first of its kind in the   nation.   The   RONI Project has partnered with the Denver Police Department to   civilianize the response , outreach, and follow-up to juvenile runaway incidents .    Outside of exigent circumstances, parents and guardians will   be connected with   an Intake Specialist who will complete a police report, conduct follow-up, and partner with ONS Outreach Specialists to   determine   next steps .

Additional   responsibilities consist of providing services and support to parent(s)/guardian(s), which consists of safety planning, harm reduction, and a trauma informed response .    The Intake Specialist   will work closely with Youth Outreach Specialists to ensure engagement occurs once the youth is   located , as well as completing follow-up reports, and   maintain   regular communication with service providers, partner organizations, and parent(s)/guardian(s) .

The purpose of the DATA HRY MDT is to   identify   the presence of, or risk for exploitation/human trafficking among all youth referred to the MDT and apply a victim-centered and trauma informed response. Intake Specialists when completing RONI Intake will assess for risk of exploitation/human trafficking, and assign Youth Outreach Specialists cases deemed high-risk, which requires regular engagement with the youth in the community, providing safety planning, and harm-reduction, with the overall goal of intervention and prevention of human trafficking and exploitation .    There will be a collaborative effort in providing the youth and family support between the Youth Outreach Specialists and Intake Specialists .

We are looking for candidates who have   previous   experience working with youth and families, performing coordinated case management services for youth that included outreach to youth/families, screening and assessment, case planning, crisis response, and ongoing case coordination to support youth/family engagement.

As a Youth Intake Specialist, you will expect to :

-

Take the   initial   runaway police report, complete various screening tools   to   determine   next steps, and complete any   additional   follow-up reports.

-
Assist   parent(s)/guardian(s) with making report to law enforcement   if exigent circumstances exist that would require a law enforcement response.

-
Provide community members with overview of RONI Project   as well as resources within the community when dealing with a youth who regularly runs away or is identified as high-risk for exploitation or human trafficking.

-
Case   management and direct   support    to   youth and families.

-
Operate as the   conduit for c ontinued   communication with identified service providers,   parent(s)/guardian(s).

-
Use critical thinking and decision skills for crisis response   and case coordination . Respond and   immediately   determine   next steps during crisis situations.

-
Maintain   accurate ,   organized   information , data   input .   Documentation in various department databases.

-
Case   management   and provide   coordinated services   with diverse communities with a focus on youth and families   as a team member of   ONS.   Assist   as needed with agency project deadlines and reports with a team-based approach.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels.   You'll   be right at home here   if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

-
Prior experience   and strong passion to serve the public,   working with youth and families   with coordinated case management services.

-
Excellent and   effective   communication skills with diverse   communities.

-
Language skills, ideally be b ilingual (Spanish) , written and oral   fluency .

-
Professionalism , competence,   and calmness   under emergency and stressful situations, yet   ability to show empathy and compassion with boundaries .

-
Ability to adapt and be flexible to pivot with   possible changes   and   priorities. This includes work   schedules and working non-traditional hours/days.

-
Experience and a bility to use MS Office Suite .

Required   Minimum Qualifications

-
Education requirement: Bachelor's Degree in Sociology, Psychology, Human Services, Child Development, or a related field.

-
Experience Requirement: One (1) year of experience implementing behavioral an