Full Life Care - Client Intake Supervisor

Location

1
FLC Bellevue
1
1980 112th Avenue NE, Suite 210
11
Bellevue WA 98004
1

This role pays $25.24/hr, with great benefits including Medical, Vision, Dental, excellent PTO, and so much more!

We are hiring a Client Intake Supervisor for our Bellevue Location!!

Our Client Intake Supervisors

• Coordinate, handle, and request new client referrals from local and state authorizers; Utilize the AAA referral system to identify prospective new clients; Respond to direct prospective client inquiries

• Coordinate and complete the new client initial assessment and onboarding, including initial client screenings, in person visits, and other assessments.

• Schedule ongoing in-home caregiving services with each new client, and prepare to transfer staffed new clients to a Home Care Supervisor.

• Supervise the delivery of home care services to new clients by the direct service home care staff; Provide feedback, and if necessary, participate in performance improvement planning.

• Collaborate with the Home Care Supervisory and Leadership teams to determine strategies to meet program goals, prepare for warm client handoffs, and support new caregiver staffing endeavors.

• When applicable, participate in Home Care Aide recruiting events, interviews, and new hire orientation.

• Answer and refer telephone calls and emails as needed.

• Perform other duties as assigned.

What you need to succeed

• Associate of Arts degree in social services, home economics, or related field; or relevant experience.

• A minimum of one year of Supervisory experience.

• Experience in a health or social service setting is preferred.

• Must have excellent written and verbal communication skills in English

• Valid driver’s license and automobile insurance verification.

• Completion of a background check, drug screen. Other pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines.

Physical Requirements Include

• Must be able to lift 25lbs and support client’s mobility.