AVP, Data Governance - Hybrid (Jersey City)
Description
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The AVP, Data Governance – Stewardship, Metadata & Enablement is responsible for owning and advancing Arch Insurance North America's data stewardship model, business metadata foundations, and governance enablement capabilities. Reporting to the SVP, Data Governance, this role is accountable for delivery, adoption, and outcomes; decision facilitator; and active builder within a dynamic, evolving data governance environment.
This role is intentionally designed for individuals who are comfortable operating in ambiguity, validating logic and assumptions, and stepping into execution when momentum, clarity, or credibility requires it. Success is measured not just by strategy or structure, but by adoption, outcomes, and sustained execution across business and data stakeholders.
The AVP, Data Governance is a self-starter who is expected to identify what must be done next, propose an approach, and move execution forward with minimal prompting—while staying closely aligned to SVP intent and decision boundaries.
This role plays a critical role in enabling responsible, transparent, and scalable use of analytics and AI by ensuring that stewardship, metadata, lineage, and governance controls are fit for AI-driven decisioning and automation. The AVP is expected to understand how AI and advanced analytics depend on high-quality data, clear ownership, and strong metadata, and to incorporate these considerations into stewardship models, standards, enablement, and change execution.
This role operates in a highly dynamic environment where Data Governance capabilities, processes, and operating models are actively being built and refined, requiring comfort with ambiguity, iteration, and continuous improvement. Responsibilities may evolve over time to reflect changes in business, analytics, AI, or governance priorities, operating models, or initiative needs, while remaining aligned to this role’s core mandate and accountability.
This is a hybrid, three-times-a-week in-office role in our Jersey City Office.
Core Responsibilities
1. Stewardship Program Ownership
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Own the design, evolution, and effectiveness of the enterprise Data Stewardship Program, including:
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a clear training and enablement strategy (plan, materials, and delivery approach)
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engagement and learning cadence, including forums and structured training touchpoints
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proficiency standards, learning progression, and measurable outcomes
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Drive steward execution and consistency through direct engagement, facilitation, and follow‑through, reinforcing clear expectations and accountability for delivery.
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Support reinforcement of Data Owner accountability through preparation, facilitation, and intervention, partnering with the SVP for direct engagement when senior‑level alignment or decision authority is required , and engaging more independently as experience and trust are established .
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Continuously evolve the stewardship model, including onboarding and ongoing training plans, based on feedback, delivery signals, and changes in business or governance priorities.
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Ensure the Data Stewardship Program explicitly supports analytics and AI use cases by defining stewardship expectations for AI‑relevant data sets, including data quality, lineage transparency, business context, and ongoing accountability.
2. Data Catalog & Stewardship Enablement
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Own the business metadata and lineage enablement strategy and measurable outcomes across assigned domains and initiatives.
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Establish, document, and enforce enterprise standards and best practices for metadata, lineage, and the data catalog—including definitions, documentation expectations, usage patterns, stewardship responsibilities, and support for analytics and AI use cases (e.g., explainability, provenance, and appropriate usage context).
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Define and reinforce clear stewardship expectations across business and technical metadata, ensuring appropriate collaboration and accountability among Business Stewards, Technical Stewards, and Data Owners.
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Accountable for defining, enforcing, and sustaining minimum data catalog completeness standards for critical data assets, including ownership, business definitions, classifications, lineage, and usage context.
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Ensure the completeness, accuracy, consistency, and ongoing maintenance of the enterprise data catalog to support reuse, single‑point definitions, and trustworthy analytics and AI outcomes.
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Promote and reinforce active use of the data catalog as an operational governance tool for decision‑making, data quality management, reuse, transparency, and regulatory readiness—not merely as documentation.
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Apply a trust‑but‑verify approach by validating assumptions, logic, and proposed approaches before scaling standards or practices; apply a working understanding of data quality, privacy, and analytics/AI dependencies to identify downstream impacts and engage appropriate accountable owners early.
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Ensure data catalog gaps (e.g., missing, unclear, or stale metadata or lineage) are explicitly tracked, assigned, and driven to closure as part of stewardship, domain, or initiative execution.
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Partner with data stewards, data, technology, and analytics teams, as well as supporting data team members, to translate governance intent into executable outcomes while maintaining clear ownership boundaries.
3. Forums, Facilitation & Decision Flow
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Own the purpose, decisions, and outcomes of stewardship‑related forums and working groups.
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Personally facilitate sessions when:
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issues are complex or cross‑domain
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decisions are stalled
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clarity or momentum is at risk
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Adapt forum structure, cadence, and materials based on effectiveness rather than static templates.
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Ensure decisions translate into clear actions, owners, and follow‑through.
4. Enablement, Training & Business Adoption
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Design and deliver governance enablement, including:
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live training sessions
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hands‑on exercises
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tool demonstrations
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Tailor enablement to audience maturity—from practitioners to senior leadership—using clear, business‑forward language.
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Reinforce adoption through clarity, relevance, and credibility rather than compliance‑only messaging.
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Creates high‑quality enablement artifacts, including presentations, step‑by‑step user guides, and recorded video training, and is comfortable learning new tools and features independently to translate capabilities into practical, business‑ready learning content.
5. Complex Data Quality Issue Facilitation
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When designated , serve as Complex Data Quality Issue Facilitator, responsible for:
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driving cross‑department coordination across impacted stewards and teams
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directing the focus of coordinated remediation efforts
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ensuring progress, accountability, and follow‑through
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coordinating regular updates with impacted Data Owners
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This responsibility is assigned case‑by‑case based on issue complexity and expertise needs and may also be fulfilled by other qualified roles.
6. Initiative Delivery, Change & Performance Management
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Lead execution of stewardship, data catalog, and assigned data governance initiatives within SVP‑approved scope and decision boundaries, ensuring alignment to governance intent and outcomes.
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Identify , manage, and escalate delivery, alignment, and adoption risks requiring reprioritization or senior intervention.
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Stay hands‑on as needed to maintain momentum, including drafting materials, framing logic, capturing decisions, and driving follow‑through to closure.
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Own the business definition and delivery of assigned governance tool capabilities and roadmaps, inc