Quality Assurance Coordinator
Description
About The Role
The Quality Assurance Coordinator is responsible for ensuring a continuous climate of collaborative work between operations/scientific staff and Quality Assurance department (QA) staff, and generating schedules based on timelines/staff experience. This position is responsible for assignment of QA staff to various study submissions/deliverables while considering timelines, operational prioritization needs, and staff experience and availability. This position is also responsible for maintaining the currency of any/all scheduling software (e.g., Compass, Excel tracker, etc.).
What You'll Do Here
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Generates the most efficient/accurate schedule for the QA team in a timely manner.
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Works closely with other departments to ensure appropriate software and schedules are accurate.
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Identifies and proactively communicates the risk of non-compliance with deadlines. Communicates expected delays of QA audit deliverables to operations within 24 hours.
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Perform any other duties as requested by QA management.
Laboratory Sciences Specific Responsibilities
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Coordinates and assigns available resources for study audits, internal inspections, vendor audits, and process audits.
What You'll Need To Succeed
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High School diploma completed
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Minimum of 1-2 years of related experience
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MS Word, Excel, Outlook, and Power Point
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Ability to write reports and correspondence.
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Ability to speak effectively before groups of employees of the organization.
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Bilingual proficiency in French and English
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Excellent verbal and written communication skills.
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Well-developed interpersonal skills.
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Excellent knowledge of resource planning.
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Capable of managing multiple conflicting priorities.
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Able to work in an environment with a high level of change.
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Detail oriented.
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Project management and coordination skills.
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Ability to meet tight deadlines; sense of urgency.
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Tactful, reliable, persuasive, dependable, consistent, flexible.
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Personal/professional integrity and proven discretion in handling confidential information.
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Ability to develop strong trusting relationships in order to gain support and achieve results.
Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Quality Assurance Coordinator including, but not limited to, for the following reasons:
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The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
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The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices.
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The employee frequently communicates with English-only customers outside the province of Quebec.
What We Offer
Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.
Altasciences’ Benefits Package Includes
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Health/Dental/Vision Insurance Plans
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RRSP with Employer Match
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Paid Vacation and Holidays
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Paid Sick and Bereavement Leave
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Employee Assistance & Telehealth Programs
Altasciences’ Incentive Programs Include
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Training & Development Programs
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Employee Referral Bonus Program
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Annual Performance Reviews
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