Customer Service Representative
Description
We are looking for a Customer Service Representative to join the team at our Hauling site in Monroe, LA.
Job Responsibilities:
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Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
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Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
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Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Requirements:
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1-2 years of Customer Service experience in a high call volume atmosphere
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Experience with MS Word, Excel, and Email preferred . Typing and 10-key skills are required
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Excellent organization and communication skills
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Ability to analyze and solve problems. Gather data, compile information, and prepare reports
What We Offer:
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Full benefits – medical, dental, and vision
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401(k) with dollar-for-dollar match up to 5%
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.