Lead Engineer - Infrastructure

IND Lead Engineer, Infrastructure - GCC035

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Position Overview

The Cloud Services team is seeking a Senior Cloud Reliability Engineer to help design, operate, and continuously improve Cloud API Hosting Platforms a large-scale, multi-cloud platform environment (AWS & GCP skills preferred).

This team is responsible for the engineering, reliability, and governance of 200+ cloud services supporting critical business workloads. The role blends hands-on technical delivery with platform strategy, reliability standards, and automation at scale .

You will work closely with global engineering, security, and infrastructure teams, including senior leadership, to ensure Cloud API Hosting Platforms are secure, resilient, observable, and cost-effective.

Key Responsibilities

• Assists in the development, maintenance and operations of IT services across 200+ infra services across our Cloud transformation landscape.

• Develop solutions and drive adoption of enterprise solutions such as Cyber Protection, Disaster Recovery, and Security enhancements, across Line of business teams.

• Drive improvement, through automation, of software delivered as a service from an efficiency and simplicity perspective.

• Provide clear operational documents and construction/support specifications to IT userbase.

• Provide insight into operational Metrics across the entire Cloud Environment.

• Consult with customers on any new requirements, design questions or functionality configurations for environments on and off premise

• Deliver the tooling and capabilities needed to enable cloud compliance, metrics, reporting and cost management roadmap and strategy.

• Participate in incident resolution and change implementation as necessary. This may occasionally include support during non standard hours.

Required Skills & Experience

• Expert cloud engineering mindset with cloud experience across public cloud providers and the technologies most frequently used in engineering and managing highly reliable and automated technology environments.

• Expert experience with API management or hosting platforms (Apigee, AWS API Gateway)

• Expertise with cloud-native technologies (Kubernetes, containers, distributed systems).

• Expert knowledge of performance and observability tools such as Dynatrace, Splunk, CloudWatch, Cloud Trail, and related tools.

• Expert understanding of CI/CD, release automation, and DevOps tooling.

• Excellent communication, stakeholder management, and problem solving skills.

• Knowledge of networking fundamentals, API security, and Zero Trust principles.

• Experience with incident command roles in major incident processes.

• Intermediate knowledge and experience with cloud product management, cloud engineering, and Agile principles.

• Intermediate Experience with automation tools such as Ansible and Terraform

• Exceptional critical thinking and problem-solving skills.

Nice to Have

• Intermediate knowledge of Ansible.

• Familiarity with Google Cloud Platform is also a plus.

What We Offer

• Collaborative work environment with global teams.

• Competitive compensation and comprehensive benefits.

• Continuous learning and growth opportunities in geospatial and risk analytics technologies.

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