Service Crew member - Kuwait ( QSR )
Description
Position: Service Crew Member
Job Location: Kuwait
Employment Type: Full-Time
Contract Duration: 1 Year, Renewable
Salary & Benefits
Monthly Salary: KWD 110
Overtime: KWD 20
Food Allowance: KWD 20
Working Hours: 9 hours per day
Working Days: 6 days per week
Overtime: Applicable after 9 working hours
Benefits Provided
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Accommodation provided
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Transportation provided
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Visa provided
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Joining air ticket provided
Job Summary
We are looking for friendly, hardworking, and customer-oriented Service Crew Members to support daily restaurant operations. The selected candidates will be responsible for providing good customer service, taking and serving orders, maintaining cleanliness, and supporting smooth front-of-house operations.
The ideal candidate should have good communication skills, a positive attitude, and the ability to work efficiently in a fast-paced restaurant environment.
Key Responsibilities
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Greet customers in a polite and professional manner.
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Take customer orders accurately and process them according to established procedures.
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Serve food and beverages to customers promptly.
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Assist customers with menu-related queries and basic requests.
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Ensure orders are prepared and delivered correctly.
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Maintain cleanliness and hygiene of dining areas, counters, service stations, and other assigned areas.
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Clear tables and clean service areas after customers finish their meals.
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Assist with setting up tables, counters, and service stations.
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Handle food and beverages according to hygiene and safety standards.
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Assist with packing takeaway and delivery orders when required.
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Coordinate with kitchen staff to ensure timely and accurate order service.
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Refill service items, condiments, napkins, and other supplies as required.
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Follow proper customer service, food safety, and workplace procedures.
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Report customer complaints or operational issues to the supervisor.
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Support the team during busy periods and maintain efficient service.
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Perform other duties assigned by the supervisor or management.
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Candidate Requirements
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Previous experience as a Service Crew Member, Waiter/Waitress, Restaurant Crew, Food & Beverage Associate, or similar role is preferred.
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Experience in a restaurant, café, fast-food outlet, hotel, catering, or similar environment will be an advantage.
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Good communication and interpersonal skills.
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Customer-service oriented with a polite and positive attitude.
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Basic knowledge of food and beverage service.
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Physically fit and comfortable standing for extended periods.
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Ability to work in a fast-paced environment.
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Good teamwork and coordination skills.
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Willingness to work flexible shifts, weekends, and public holidays when required.
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Hardworking, punctual, disciplined, and responsible.
Working Environment
The role involves working in a busy restaurant environment with regular interaction with customers and coordination with kitchen and service teams. Candidates should be comfortable working under pressure while maintaining professional service, cleanliness, and hygiene standards.