Demo & POC Specialist –BY TMS,PowerBI,SQL,Postman
Description
Demo & POC Specialist Int
Role Overview
The Demo & POC (Proof of Concept) Specialist Int supports customer demos, POCs, and pilot engagements through hands-on execution and operational support. This role builds on foundational skills to independently deliver defined setup, configuration, and scenario execution tasks while contributing to consistent, high-quality, repeatable customer solutioning experiences.
Key Responsibilities
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Prepare and support demo and POC environments, including defined configuration inputs, data setup, and validation activities.
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Execute predefined demo scenarios or walkthrough segments as part of customer-facing solutioning engagements, following established runbooks and standards.
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Support POC and pilot execution through environment readiness checks, data refreshes, scenario resets, and defined iteration cycles.
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Track and support acceptance criteria activities by ensuring scenarios run as intended and capturing outcomes for review by senior team members and solutioning leads.
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Troubleshoot and resolve basic environment, data, configuration, or workflow issues; escalate more complex problems to senior specialists or Customer Solutioning Engineers as needed.
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Maintain and update runbooks, setup documentation, and known-issue logs to strengthen repeatability and quality.
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Contribute to shared demo assets (e.g., sample datasets, configuration templates, scenario libraries) and suggest improvements that increase scalability and reduce rework.
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Provide day-to-day collaboration and knowledge sharing with Associate specialists and peers by reinforcing execution standards and consistent ways of working.
Qualifications & Skills
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Experience supporting enterprise demos, POCs, pilots, or sandbox environments (including environment setup, data preparation, or scenario execution).
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Working understanding of supply chain solution workflows and common customer use cases; ability to connect scenario steps to expected outcomes.
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Ability to independently execute scripted scenarios with consistency, while knowing when to escalate or request guidance for deviations.
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Strong documentation discipline and operational rigor (checklists, runbooks, validation notes, issue logging).
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Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or related field (or equivalent practical experience).
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.