Lead Field Service and Technical Advising Specialist
Description
Job Description Summary
As Lead Field Service & Technical Advising Specialist-Generator, you shall be responsible for execution of Turbogenerator outages of own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence.
Job Description
Your Role/ Responsibilities
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Working as Site Lead /Technical Lead for assigned Turbogenerator outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule.
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Should be convergent with rotor repair as well as Stator repair work of GE fleet as well as other OEM fleets.
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Hands on experience related to overhauling of complete generator of GE fleet as well as other OEM fleets.
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Align towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction.
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Ensure adherence to compliance as per company standards, laws & regulations during outage execution.
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Interacting with vendor/customer for planning and execution of the outages
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Analysis & providing technical solutions to problems being encountered /identified by Thermal Power Utilities in consultation with Engineering.
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Support & create Methods Statements & Field Procedures Standards and project specific technical documentation to support outages for identified OEM Generator fleets.
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Ensure regular rigor towards site DMS to achieve field service outage milestones.
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Ensure consistent application of business tools and processes applicable to the scope of outages being executed.
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Follow Field Service Management processes for Generator Core services as well as Repair Outage.
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Uses technical experience for data analysis to support recommendations. Collaborates with internal and cross-functional resources to arrive at conclusions.
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Capture, report & implement outages best practices.
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Drive lessons learned and technical close-out with tangible outcomes/deliverables.
Required Qualifications
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Bachelor’s degree in electrical engineering/or equivalent from an accredited university or college.
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Significant experience in the outage execution of large Turbogenerators, preferably on 100 MW and above.
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At least 7+ years of on-site field experience in executing Turbogenerator outages at various sites/customer.
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Excellent communication skills while interacting with internal/external customers for outage execution.
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Strong oral and written communication skills.
Mobility Requirements
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Shall be operating from Home/Desired Location under work from Remote policy for GE Vernova TFAs.
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Extensive travelling to thermal power stations mainly in India for outage execution.
Desired Characteristics
Technical Skills
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Should have sound fundamentals and knowledge on Turbogenerator technologies with operational aspects of various fleets.
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Rich services exposure to Turbogenerator outage execution skills mainly on turbogenerators of 50 MW and above.
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Sound exposure to constructional features for successful outage execution and key deliverables.
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Proficiency in MS Office applications (MS word/MS excel/MS Power Point) etc
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Sound understanding of time/cost control for assigned services outage execution related site activities of Turbogenerator Overhaul within assigned time & cost estimates.
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Exposure and knowledge on scheduling packages such as MS Project shall be preferred. Analytical skills to troubleshoot various operational problems of Turbogenerators.
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Exposure to outage execution process like outage planning/outage execution including site mobilization/execution of job along-with designated vendors/ outage closure/ Outage feedback & Lesson Learnt.
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Experience on Generator rotor & stator rewinding shall be added advantage.
Behavioural Skills
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Good observational and analytical skills.
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Sense of Urgency Able to quickly organize and spearhead external vendors as the team to achieve desired outcome.
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Systematic approach to understand problems, learn solutions, and train others.
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A good get along with colleagues/vendors and Customers.
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Strong interpersonal and leadership skills.
GE Vernova’s Steam Power business provides a broad portfolio of technologies and services that help industrial and non-renewable energy power plants deliver reliable power as they transition to a lower carbon future. We aspire to be an inclusive employer, focused on creating a work environment where diversity is encouraged. Join us to see what we can achieve together!
Additional Information
Relocation Assistance Provided: Yes