Managed Services Sr Solution Architect MEA

Managed Services Sr Solution Architect MEA

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Innovate boldly, Win together and Be a force for good. These values combine to help us create important work all over the world to advance how people live and work.

As a Senior Solution Architect in our Hybrid Cloud organization, you will work directly with HPE peers, sales representatives, partners, and customers, to design HPE Managed Services based solution/service/platform offerings , such as Hybrid Cloud Management, Private Cloud AI, Private Cloud Enterprise, AI-Ops enabled b ased infrastructure solutions, Managed Services for HPE Greenlake solutions, and SAP HANA environments.

Our Senior Solution Architects work directly with HPE's sales representatives providing technical expertise, solution advice, proposal creation, presentation delivery and other customer related communications.

In a typical day as a Solution Architect in our Hybrid Cloud organization, you would

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Applying technical knowledge to a sales situation and crafting solutions for customers with a focus on Hybrid Cloud Managed Services (HPE MS) solutions/services.

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Establish   and maintain a professional working relationship at multiple levels both internally and with the customer by developing a core understanding of the customer's unique business needs and competitive challenges.

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Tailor solutions to meet the needs of the client, and interface with both internal and external industry experts to anticipate customer needs and facilitate solution and development.

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Revise solution or services designs as required to address client concerns and emergent opportunities/challenges.

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Collaborate   with others   in advancing   client selection or internal acceptance of proposed solutions.

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Collaborate with others to address and resolve challenges posed in design to successful implementation.

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Creation   of the   financial models   for   the   solutions or services   designed,   reflecting   cost of service and customer pricing.

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Must   be   able   to   multi-task   and   work   many   different   types   of   solution or service opportunities   concurrently

Objectives

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Serving   as   the   technical   expert   and   valued partner with HPE sales team members.

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Assessing   customer   business   needs   to tailor   the right solution with the right HPE services to help the customer succeed.

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Creating   solution   proposals,   pricing,   presentations, and   other   customer   communications.

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Linking   the business   need   to   the   proposed   IT solution.

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Identifying   likely   problem   areas that require attention and addressing those areas.

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Combating   competitive threats   in   accounts   and   educating   the   customer   on HPE's   key values   and benefits.

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Anticipating   potential   challenges   for   the   proposed   project   plan   and   bringing   those   to   the   customer's   attention   with   a   resolution.

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Facilitating   smooth   transition   from   sales   to   implementation by   orienting   the   appropriate   teams   to   the   solution   design.

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Engaging   with peers   and partners   on   technical   matters and   helping   educate others   on   HPE's   key   value and   benefits.

Education and Experience Required

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Industry experience: 15+ years of experience in Managed Services environment in a similar role.

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Bachelor's degree in computer science or related field, or equivalent experience.

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Preferred post-graduation or Master’s degree in the  relevant domain,

Knowledge and Skills

Architecting

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Ability to understand the customer's business problem, need, or opportunity and to design a services oriented platform based solution that appropriately addresses the business problem

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Ability to create the design, development, deployment, and technical quality of medium to large IT-based solutions (typically within one or more technology or specialty areas)

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Able to provide architectural direction for medium to large sized projects.

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Ability to visualize customer's IT transformation needs and architect the solution to meet the end state that is in-line with customer's vision

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Ability to understand customer's IT operational issues and design solutions that are efficient and cost effective.

Business Acumen

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Identifies technical risks and challenges the customer should expect to encounter with the solution.

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Translate a customer RFP into a requirements document and proposal

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Ability to apply business management and financial concepts and general aspects of business contracts. Use this knowledge to analyze business needs and develop meaningful technical recommendations.

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Translate verbal requirements gathered in customer meetings into requirements documents, statements of work, and proposals.

Technical

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Managed Services IT industry knowledge in specific areas including AI-Ops, Agentic AI, DevOps and ITIL frameworks.

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Is aware of future technology or operational trends as they relate to and support customer technical requirements.

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Demonstrates   a   basic   knowledge   across   multiple   technical   or   operational   disciplines

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Master of at least one technical or operational discipline.

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Able   to   design   planning   for   accessibility, scalability,   and   availability

Engagement Delivery

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Ability   to   write Statements   of   Work   (SoW)   for   small   to medium size solutions for single technologies or operational areas.

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Ability to apply program/project management methods and processes to define, plan, cost, resource, track and ensure the accomplishment of targeted goals for small to medium size projects.

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Able   to   assist the   project manager   to   develop   detailed   project   plans and   work breakdown structures.

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Successfully works on project teams (individual success is defined by impact to the project)

Opportunity Pursuit

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Able   to play   a leadership   role in   business   development   activities   for small   to medium   opportunities.

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Lead   in   identifying, qualifying,   and   closing   small   to medium   opportunities.

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Develop   and   deliver   sales   presentations   at   CIO   and   IT   management   levels   for   small   to  medium opportunities (R)

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Position   the company offering against the competition.

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Play   key   role   in   preparing   proposals   and bids   for   small   to   medium   opportunities.

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Participate   in   internal review   and Solution   Opportunity   Approval   and   Review   (SOAR)   process.

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Demonstrates   good   consultative,   solution   selling   skills.

Leadership

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Thought leadership in the services & technology space

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Assists the Country business teams, Solution and Pursuit teams as necessary.

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Participates in the Architect profession at the local level.

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Coaches and mentors aspiring architects.

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Works with the Remote Delivery organization in building delivery capabilities for assigned projects through the sales life cycle.

Consulting

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Being a services & technology evangelist for HPE in the