Senior Clinical Program Specialist
Description
Primary Location
Location C
Department
Cardiothoracic Surgery
Shift
Day (United States of America)
Schedule
Full time
Weekly Hours
40
FTE
1
Employee Status
Regular
Senior Clinical Program Specialist – Cardiothoracic Surgery
Department: Cardiothoracic Surgery
Position: Senior Clinical Program Specialist
Schedule: Days
Location: Cincinnati Children’s Burnet Campus
Position Overview
Cincinnati Children’s is seeking an experienced Senior Clinical Program Specialist to provide clinical and operational coordination for the Living Allogenic Heart Valve Transplant (LAVT), Biventricular (BiV) Repair, and Major Aortopulmonary Collateral Arteries (MAPCA) programs .
This role serves as a central point of coordination across complex, multidisciplinary cardiac teams and helps ensure patients move efficiently through the continuum of care—from referral and evaluation through procedural planning, treatment, discharge, and longitudinal follow-up.
The Senior Clinical Program Specialist builds strong working relationships across cardiology, cardiac surgery, electrophysiology, advanced imaging, virtual procedural planning, and other specialty teams. This position plays a key role in maintaining continuity, identifying barriers, facilitating communication, and supporting the continued growth and development of these innovative cardiac programs.
Key Responsibilities
- Maintain accurate, up-to-date program patient lists, including both inpatient and outpatient populations, and maintain a strong understanding of the clinical status and needs of active patients.
- Coordinate care across cardiac surgery, cardiology, electrophysiology, advanced imaging/virtual planning, and other multidisciplinary teams involved in patient care.
- Track patients throughout the complete care pathway, including referral, initial evaluation, diagnostic workup, preoperative planning, intervention, discharge, and follow-up.
- Coordinate required consultations, imaging studies, diagnostic testing, and other evaluations to support timely progression of care.
- Monitor outstanding clinical and logistical needs and proactively identify barriers, delays, or gaps in care.
- Facilitate appropriate follow-up and communication to promote continuity and progression of patient care.
- Organize and facilitate regular multidisciplinary program meetings to review patients, discuss treatment options and management plans, and support coordinated clinical decision-making.
- Serve as a liaison among providers, specialties, and interdisciplinary teams to facilitate communication and ensure follow-through on patient care plans.
- Maintain program-specific patient tracking systems, databases, and clinical documentation.
- Collect and track program data, outcomes, and key metrics to support longitudinal patient follow-up, quality improvement, program development, and clinical research.
- Serve as a knowledgeable resource and point of contact for patients and families navigating complex multidisciplinary cardiac care.
- Facilitate communication between patients, families, providers, and members of the multidisciplinary team.
- Support patient and family navigation throughout complex evaluation and treatment pathways.
- Collaborate with program leadership to identify opportunities to improve processes, communication, efficiency, and patient experience.
- Support virtual procedural planning and other advanced program-development initiatives as the programs evolve.
- Assist with the development and implementation of workflows, processes, and resources to support program growth and sustainability.
- Participate in quality improvement, clinical research, and program evaluation activities as appropriate.
Expectations
- Function independently within established clinical and program workflows.
- Maintain comprehensive awareness of active patients, upcoming interventions, outstanding evaluations, and program needs.
- Demonstrate ownership of patient coordination, communication, and follow-through across multiple multidisciplinary teams.
- Proactively identify potential barriers to care and facilitate solutions before they impact the patient's care progression.
- Serve as a knowledgeable and trusted resource for physicians, advanced practice providers, nurses, patients, families, and other interdisciplinary partners.
- Demonstrate sound clinical judgment and understanding of complex congenital heart disease and cardiac care pathways.
- Establish effective relationships across multiple specialties and organizational departments.
- Contribute to the ongoing development, evaluation, and improvement of program processes.
- Support the growth and advancement of innovative cardiac programs through strong clinical coordination and operational leadership.
Qualifications
Required
- Bachelor’s degree in related field.
- 5+ years of work experience in a related job discipline OR Master's degree and 0-2 years' experience.
- Clinical licensure in related field and program.
- Demonstrated experience coordinating complex patient care across multidisciplinary teams.
- Excellent organizational, communication, critical-thinking, and follow-through skills.
- Ability to independently manage multiple patients, priorities, and complex care pathways.
- Strong interpersonal skills and ability to build effective relationships with physicians, nurses, patients, families, and interdisciplinary partners.
Preferred
- Strong clinical knowledge and experience in pediatrics.
- Experience caring for patients with congenital heart disease .
- Experience in pediatric cardiology, cardiac surgery, cardiac intensive care, or another complex cardiac specialty.
- Experience coordinating complex multidisciplinary cardiac care.
- Experience with clinical databases, patient tracking systems, outcomes tracking, quality improvement, or clinical research.
- Experience with program development or clinical program coordination.
- Familiarity with advanced cardiac imaging, virtual procedural planning, or innovative cardiac treatment programs.
Why Join Cincinnati Children’s?
This is an exciting opportunity to be part of innovative pediatric cardiac programs that are advancing treatment options for children with complex congenital heart disease. Have a direct impact on patient care by connecting multidisciplinary teams, anticipating barriers, coordinating complex care pathways, and helping patients and families navigate some of the most specialized cardiac care available.
Join Cincinnati Children’s and help shape the future of complex congenital heart care, innovative cardiac procedures, and multidisciplinary pediatric cardiac programs .
JOB RESPONSIBILITIES
-