Payroll, Specialist
Description
GENERAL INFORMATION
Role
Payroll Specialist - JL2
Reporting To
Payroll Service Manager
Direct Reports
None
II. ROLE DESCRIPTION
Overall objective of the Role
Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll. Displays decision-making skills that support company and payroll policies.
Main Responsibilities
Key responsibilities :
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Independently process payroll from end to end according the defined standards and client requirements including all associated payroll tasks
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Monitor and manage ticket que ues using the appropriate BI tools to ensur e tickets are handled per the defined timelines and do not exceed expected thresholds
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Ability to utilize the hrX suite of tools as it relate s to payroll processing and all associated activities
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Be able to understand and interpret a payslip
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Be able to understand and follow the payroll calendar
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Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
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Ability to recognize and deal appropriately with sensitive and confidential information
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Produce and understand standard and client specific payroll reports including statutory year end reporting needs
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Review and validate data for accuracy and completeness and ini tiates corrections per the defined standards
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Answer payroll related questions and requests
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Support and execute SOC1 Controls
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Maintain and apply defined work instructions (DWIs)
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Perform Transactions with Third parties
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P rovide clear knowledge transfers to peers
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Support the Root Cause Analysis (RCA) process
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Support and manage system maintenance testing
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Support technical issue coordination and resolution
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Maintains current knowledge of legislation requirements; system updates , changes and overall payroll procedures
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Participates in projects and activities as needed and assigned
Key Criteria to monitor performance
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Adherence to all Security and Compliance procedures
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100% Attainment of customer SLA agreements
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Adherence to quality standards
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Demonstrate professionalism and act responsibly
NGA Core Competencies
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Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook
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Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement
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Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
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Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities
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Be Effective - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way
IV. REQUIRED EXPERIENCE
Professional /
Job Experience
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Strong k nowledge of MS Office tools such as Excel, Word, and PowerPoint
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Flexibility to support a global and fast paced environment
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Attention to detail
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Excellent written and verbal skills
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Self-motivated and a willingness to learn
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Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Academic Degree
Education and Training
Essential
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BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
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2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
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HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
Desirable
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Experience working with HR and payroll data
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
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