Corporate Real Estate Manager (Delivery)
Description
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
The primary responsibility of the CRE Vendor Manager is to develop and maintain vendor management governance, policy, tools and standards to enable effective and efficient vendor management in CRE (Corporate Real Estate). The CRE Vendor Manager will be the main interface between Equinix CRE and the vendors supporting CRE and manage vendor relationships with the top 20 vendors.
This role is based in Warsaw/Amsterdam or Bangalore office. There will be daily contact with AMER operations team.
Desired Behaviors:
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Business Savy: an ability to navigate the diverse cultures, backgrounds, and politics of our diverse global employee base. Demonstrated ability to identify, analyze, and solve problems with sound judgment, strong interpersonal skills, and collaborative style
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Model our Equinix culture and values, actively encourage the inclusivity, wellness, sustainability, and growth of our employees and operations
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Relationship Management: Build and maintain a high trust team environment. Communicate openly and authentically. Establish and maintain successful working relationships with stakeholders, as well as appropriate vendors and corporate client groups. Partner with counterparts in Finance, General Counsel, and Procurement providing cross-functional representation for CRE
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Flexibility and comfort with ambiguity. Openness to new and innovative ideas and the ability to manage change
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An ability to make the implicit more explicit, more tangible, or better understood. To take a big picture approach and consider the ramifications of decisions on various constituencies. Strong leadership profile, demonstrating self-confidence and enthusiasm, customer service focused
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Intuitive about people; creative about how to identify and implement new approaches to address people’s needs and support the growth and sustainability of the business
Responsibilities
Opportunity Development
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Collect, sort, categorize, aggregate and identify patterns and differentiating attributes of office spend across functions to influence resourcing decisions and drive economies of scale
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Analyze scope and service provision to standardize service delivery and customer experience
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Collate across geographies or categories to deliver savings, improved terms, fewer vendors, and higher quality products and services
Policy, Compliance and Risk Management
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Supports the development and maintenance of standard Vendor Management operating policies and procedures, tools and templates to ensure compliance and sourcing excellence
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Acts as change agent for any compliance or new policy rollouts, including training and communications to the function
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Ensures CRE’s adherence to company risk standards
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Liaise with the Equinix CRE Business contract manager, Equinix Legal and the vendor to negotiate and reach agreement on contractual terms and conditions and agreement amendments
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Uses all of appropriate contracting templates
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Uses tools to prove, track and report compliance
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Compiles and manages CRE vendor database (to include key dates, contract status and spend)
Change Management and Communication
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Manages communication and vendor management training program for CREW
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Creates high quality and compelling presentations to communicate the Vendor Management priorities and processes
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Constructs action proposals based on analysis of relevant data
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Maintains relationship with Regional Procurement where vendors are shared between Ops and CRE
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Adheres to Equinix Generative AI guidelines in deploying artificial intelligence resources for pattern recognition, workflow enhancement, and other common tasks as a way to augment, and not substitute, the Vendor Manager’s original work product.
Metrics
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Works with vendors to jointly design, develop, install and track key performance indicators (KPIs) to effectively measure, manage, and visually show the impact and value of the vendor’s products and services to CRE
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Manages the standard definition and computational methodology of all Procurement KPIs/metrics
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Manages the process and system to accurately collect, normalize and calculate all metrics by region, commodity or cost center organization
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Supports the development and maintenance of processes and systems to easily gather and maintain savings pipelines by region, commodity or cost center organization
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Ensures data integrity and accurate measurement of savings as defined by Finance and Procurement standards
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Supports the coordination of CRE participation in benchmarking studies in conjunction with FP&A
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Compares the performance of key CRE vendors as measured against the best-in-class services provided to other organizations and advises on improvement opportunities and the incremental cost and benefit of making a change.
Supplier Management
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Ensures vendor performance is consistent with agreed contract parameters
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Acts as Category Manager for given categories, approving/declining requests for new vendors within these categories
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Reviews and validates invoices and manages purchase orders POs and payments for top 20 vendors
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Ensures all vendors who perform Medium and High-risk work are aware of the RAMS and PTW procedures required
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Participates in key suppliers' quarterly business reviews (QBRs), integrating KPIs into QBRs to drive continuous improvement
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Leads contract lifecycle governance (renewals, renegotiations) for top 20 vendors
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Manages corrective actions and improvement plans for underperforming vendors
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At the request of the Sourcing/Procurement function, the vendor manager will participate in and contribute to the planning, creation, documentation, and launching of RFI’s (requests for information) and RFP’s (requests to proposals) for key commodities
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Reads, evaluates, and identifies anomalies in vendor invoices, accompanying income statements, and other financial reports used by the vendor to determine its bill amount
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At the request of the Sourcing/Procurement function, the vendor manager will participate in and contribute to RFP proposal review and bid-leveling processes supporting a given sourcing event
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At the request of the Sourcing/Procurement function, the vendor manager will participate in and contribute to pre-award negotiations, dispute resolution negotiations and contract amendment negotiations
Sustainable Procurement
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Engage suppliers representing 66% of Equinix supplier base to set their own carbon emission reduction targets by year-end, 2026 and to reduce absolute emissions from fuel and gas activities by 50% by 2030 from a 2019 baseline year
Qualifications
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A business degree in general business administration, finance, procurement and supply chain management, economics, or a relevant and related subject
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A demonstrated understanding of the economics of business, how commercial businesses operate, generate income, and incur expenses.
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Demonstrated experience developing and installing business performance measurements such as key performance indicators (KPI’s), efficiency goals, financial performance metrics, and other similar targets
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Proven experience leading or co-leading the contract negotiation of a large supply agreement
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Proficient in English Language (written and spoken)
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Experience in either an outsourced or inhouse Facilities Manageme