Inside Sales Representative
Description
Inside Sales Representative
Status
Regular, Full time
Location
Edmonton, Alberta
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Job Description
Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
MAIN RESPONSIBILITIES:
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer's inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
REQUIREMENTS:
- One (1) to three (3) years of industry experience preferable , or a combination of relevant professional training and experience
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Strong English communication skills written and spoken
- Demonstrated people skills;
- Excellent organizational skills;
- Relevant DataComm Market Knowledge and experience is an asset for this position.
- Knowledge of products and services sold within our market;
- Must be customer service driven;
- Good knowledge of MS Office (Word, Excel, Outlook).
Work Location
21469- 115 Avenue NW
Edmonton, AB T5S 0K5
What’s in it for you
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.
What sets us apart is our
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Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
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A strong national network offering real opportunities to grow: our people make the difference.
Among our benefits
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Flexible group insurance plan customizable to your needs.
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Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
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Group RRSP with employer contribution and TFSA.
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Postsecondary Scholarship Program for our employee’s children.
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Charging terminals available at our facilities.
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Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen!
Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.