Administrative Assistant II, Executive Support, Data Analytics and Project Management
Description
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION
Job title: Administrative Assistant II
Job Code: C31002
Location: NY90
Hybrid work : 3 days in office with possibility of more days on-site, if needed
Job Summary
CNA has a dynamic opportunity for an experienced Administrative Assistant II to join our team in New York City (1166 6th Ave, New York, NY 10036).
This position provides executive-level administrative and operational support to the SVP, Management Liability; SVP, Cyber E&O & Affinity Programs; and SVP, Financial Institutions & Financial Lines Wholesale. Responsibilities include managing complex calendars, travel, and expenses; coordinating meetings and events; preparing presentations and reports; supporting onboarding and office operations; and serving as a trusted liaison across business partners while maintaining the highest level of confidentiality and professionalism.
The successful candidate brings exceptional organizational, communication, and relationship-management skills, along with advanced proficiency in Microsoft Office applications, particularly Outlook, Excel, PowerPoint, and Word. Experience leveraging AI-enabled tools such as Copilot and analytics platforms such as Microsoft’s Power BI is preferred. Financial services experience is advantageous, as is the ability to adapt and perform effectively in a fast-paced, evolving environment.
The target compensation for this position in New York City is $87,000 + - based on experience.
Essential Duties and Responsibilities
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Provide proactive administrative, operational, and business support to senior leaders, enabling focus on strategic priorities and business objectives.
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Manage complex calendars, meeting logistics, travel arrangements, and expense reporting while anticipating conflicts and resolving issues independently.
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Draft, prepare, and distribute correspondence, reports, presentations, meeting materials, and other business documents using Microsoft Office and related technologies.
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Support business unit administration activities, including internal and external communications, team meetings, industry conferences, onboarding activities, and organizational initiatives.
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Maintain business information, records, databases, SharePoint sites, and other systems with strong attention to organization, accuracy, and version control.
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Gather, analyze, and summarize data to prepare reports, presentations, and business insights for leadership decision-making.
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Coordinate broker, agency, and business partner activities, including maintaining information in Power BI and other internal systems.
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Serve as a trusted point of contact for leaders, colleagues, and external partners by providing responsive, professional customer service and administrative support.
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Conduct research, compile information, and prepare recommendations or summaries on assigned topics.
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Support special projects and ensure deliverables are completed accurately, on time, and aligned with business objectives.
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Coordinate meetings, events, team activities, and travel logistics, and may record meeting notes and action items as needed.
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Assist with operational processes, including invoices, accounts payable activities, payroll/timekeeping support, facilities coordination, vendor management, and other administrative functions.
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Handle highly sensitive and confidential information with discretion, professionalism, and sound judgment.
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Collaborate effectively across a matrix organization and provide backup support to other administrative professionals as needed.
Perform additional duties and responsibilities as assigned.
Reporting Relationship
Senior Vice President, Underwriting
Skills, Knowledge and Abilities
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Excellent written and verbal communication skills, including professional email, telephone, and business correspondence etiquette.
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Strong interpersonal skills with the ability to build relationships and collaborate effectively with internal and external stakeholders at all organizational levels.
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Exceptional organizational and time-management skills with the ability to prioritize multiple tasks, manage competing deadlines, and adapt to changing priorities.
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Demonstrated ability to work independently, anticipate business needs, exercise sound judgment, and proactively resolve issues.
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Strong analytical and problem-solving skills, including the ability to gather, interpret, and present information effectively.
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Proficiency in Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint; advanced PowerPoint and Excel skills preferred.
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Experience using AI productivity tools, such as Microsoft Copilot or similar technologies, and a willingness to learn new systems and tools.
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Familiarity with SharePoint, reporting platforms, and business intelligence tools such as Power BI is a plus.
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General knowledge of the insurance industry, financial services and business operations preferred.
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Ability to effectively navigate a complex matrix organization while maintaining a high level of service, accuracy, professionalism, and confidentiality.
Education and Experience
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College degree or coursework in Business, Accounting, Marketing, or a related field preferred.
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Typically, 4+ years of administrative experience, preferably supporting senior leaders or teams in a corporate, professional services, or insurance environment. Insurance industry experience is strongly preferred.
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Experience supporting business operations, executive administration, reporting, and project coordination preferred.
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I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com .
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected]