Demand Planning Team Leader
Lead
Description
Key Responsibilities
- Manage the planning team
- Create RMA and POC forecasts and analysis
- Monitor RMA & POC activity
- Hands on management of day to day activity
- Stocking and shipment optimization
- Own advanced planning process
- Lead complex projects: Process optimization, customer service and data improvement
- KPI ownership: Missed SLA, Cost Per Ticket
Qualifications
- Professional Microsoft Knowledge (Excel, Word, PPT and others)
- BA/BSc in Logistics/Industrial Engineering
- 2-3 Years of experience as a planning team leader in supply chain in a global organization
- RMA experience – Advantage
- Proven experience in service management to customers: SLA, Response time, event analysis followed by corrective actions
- Good analytical skills
- Excellent service approach
- English – as mother tongue