Technical Account Manager
Description
Technical Account Manager
Toronto (Markham)
Hybrid | Full-time
About Creative Clicks Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products globally. We operate across 65+ countries, combining the speed of a startup with the scale of an international organization. Our teams move fast, think big, and are obsessed with results.
About the Role We're looking for a Technical Account Manager who already speaks the language of performance marketing — CPI, ROAS, postbacks, and attribution aren't things you need to learn, they're things you live in day-to-day. This role sits at the intersection of client relationships and technical execution: you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing.
If you're someone who can troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day, this role was written for you.
What You'll Do
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Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns
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Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams
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Build and maintain automated reporting workflows that surface the right data to the right people — without manual effort every week
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Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations
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Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete
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Establish competitive payouts aligned to traffic volume and campaign performance benchmarks
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Act as the technical point of contact for clients — translating complex tracking or platform issues into clear, actionable solutions
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Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts
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Collaborate cross-functionally with Growth, Product, and Tech to implement campaign changes and improvements
What You Bring
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2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing — this is non-negotiable
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Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar)
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Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation)
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Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you
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Proficient in Excel/Google Sheets — pivot tables, formulas, and data manipulation are second nature
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Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently
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Clear communicator — you can explain a technical issue to a non-technical client and a strategic insight to a founder
Nice to Have
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Experience with in-house tracking platforms or ad servers
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Familiarity with API integrations or basic scripting for reporting automation
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Background managing CPA, CPL, or CPS campaigns in addition to CPI
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Experience working with traffic sources such as Meta, TikTok, or programmatic networks
What We Offer
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Competitive salary
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Hybrid working model (Amsterdam HQ)
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25 vacation days
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A fast-moving, entrepreneurial team with real ownership and impact
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A culture of experimentation, continuous learning, and collaboration
Additional Information This role is open only to candidates already residing in the Netherlands. Creative Clicks is proud to be a diverse and equal opportunity employer. Selection decisions are based solely on job-related factors.