Power AIX Specialist

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 32 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

Lead and deliver managed remote infrastructure services, for customers including requirements gathering, data collection, capacity planning, performance analysis, configuration, quality assurance and technical risk assessments. Deliver technical support, identifying and resolving issues, owning incident, problem and change management for assigned tasks. Hands-on experience in IBM Power Systems PowerVM Virtualization, Virtual IO Server technologies, Storage virtualization, Network Virtualization, VSCSI, Virtual Fiber Channel (NPIV), etc. Work effectively with customer cross-functional teams composed of technical and sales staff, project management and business stakeholders as evidenced by GHS business results and customer satisfaction. Conduct technical presentations and demonstrations. Support patching customer environment during the business change window (including after hours).

On-call support may be required.

• Education & Experience: University degree/diploma in Computer Science/Information Technology or an equivalent education program, with 8+ years of relevant IT experience

• 8+ years of hands-on experience with IBM AIX administration

• Strong expertise in IBM PowerVM virtualization, including LPAR/VIOS setup and management

• In-depth experience with Hardware Management Console (HMC)

• Familiarity with IBM Power9/Power10 hardware architecture and lifecycle management

• Strong troubleshooting and performance tuning skills

• Knowledge of SAN/NAS storage and NPIV zoning in virtualized environments - a plus

• Experience in high-availability and disaster recovery configurations - a plus

• Familiarity with ITIL processes and enterprise change management practices

• Proficiency in shell scripting (KSH, Bash, or Perl) - a plus

• IBM Certified Advanced Technical Expert – Power Systems with AIX a plus