German-speaking Customer Support Representative
On-site
Description
About the Role
Helfy is looking for a German-speaking Customer Support Representative to join our growing team in Tbilisi. This role combines customer-facing support with Back Office operational tasks to ensure a smooth and efficient customer experience.
Location & Conditions
Location: Pekini Street, Tbilisi, Georgia
Work Mode: On-site only
Working Hours:
- Monday-Friday: 13:00-22:00
- Occasional weekend shifts may be required
Salary: 2,200 GEL (net) + performance-based bonuses
- Fluent German (mandatory).
- Conversational English (international team; internal communication mainly in English).
- Strong computer skills and ability to work with multiple tools and platforms.
- Strong problem-solving skills with the ability to make quick, effective decisions.
- Customer-oriented mindset with strong attention to detail.