Order fulfillment (RMA)-Logistic Coordinator
On-site
Description
Order Fulfillment Coordinator shall be responsible for:
- Managing RMA repairs.
- Managing imports & export of RMA units.
- Monitoring Customs processes & Govern the Global RMA.
- Partner monitoring & Governance.
- Reporting to management with progress, pendency & Alerts
Person should have understanding of the Processes defined in Oracle & should have knowledge to collate with Physical Transaction of Receiving & Shipping of Items that shall include Finished Goods or Raw materials.
Person should have knowledge about Electronics repairs.
Qualifications
- Bachelors in commerce /engineering
- Diploma/MBA in Supply Chain/ Logistics Management
- Expertise on productivity tools such as Excel/Power Bl is mandatory.
Experience
- Minimum 2-3 Years
- Knowledge of Oracle /SAP,
- Exposure with Export/Import processes
- Logistics Operations - Proven understanding of transactional systems and processes. Oracle Ap background must.
- Understanding of warehousing, Logistics Services with exposure to transportation and associated taxation.
Skills
- Positive energy with initiative and team player. Good verbal & written English.
- Well verse/Confident in dealing with foreign nationals Global Customer/Colleagues.
- Be Passionate for Operations with relevant experience in Order Management, Customer Support Services.
- Self-driven, with a collaborative approach with the ability to build and strengthen relationships.
- Demonstrate strong attention to detailing and ability to shine under compressed timelines.
- Adaptable, flexible, and open-minded to work in a multifaceted, fast-paced environment that undergoes constant change.