Verification of Benefits Specialist (Onsite)
Description
About the Role:
Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) who can work onsite with an extensive experience performing insurance verifications while working virtually for a clinic, hospital, or similar setting in the United States. This is a critical role for our clients who own and operate doctor’s offices, physical therapy practices, tele-optometry clinics, surgical centers, and more.
Responsibilities may include
- Verify patient benefits and insurance coverage
- Answer inbound calls and assist patients with inquiries
- Follow up on appointment confirmations and reminders
- Schedule and reschedule patient appointments efficiently
- Manage electronic medical records (EMR)
Perks
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Transportation allowance
- Perfect attendance bonus
- Other employee incentives
- Yearly salary increase
- Free lunch everyday
- Opportunities for career growth and development
- Fun and supportive working environment
- Must have experience working with US-based clinics and/or healthcare environments
- Experience in EMR, insurance verification, patient coordination, and inbound call handling
- Strong written and verbal English communication skills
- Highly organized, detail-oriented, and self-motivated
- Must be willing to work onsite