Senior Cybersecurity Pre-Sales Technical Architect

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

As a Senior Cybersecurity Pre-Sales Technical Architect, you are the technical voice and strategic partner for our sales organization, driving security-focused business development for professional services and managed security services (MSS) across our target accounts.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline with a focus or major in cybersecurity/information security - MUST HAVE

• Minimum 5 years of hands-on IT and cybersecurity experience, with at least 2 years in technical pre-sales, solution architecture, or presales engineering - MUST HAVE

• Proven experience in customer-facing roles; comfortable presenting technical and business solutions to all organizational levels, including executives - MUST HAVE

• Working experience with a Managed Security Services provider (MSSP) or familiarity with Security Operations Center (SOC) operations and 24/7 security monitoring - MUST HAVE

• Technical knowledge and experience demonstrating security technology for SIEM, SOAR and MDR in customer pre-sales engagements - MUST HAVE

• Technical knowledge of security technologies across multiple domains: firewalls, intrusion prevention/detection, DLP, cloud security, endpoint protection, and familiarity with vendor ecosystem (Palo Alto Networks, Checkpoint, Cisco, IBM, Splunk, Fortinet, etc.) - MUST HAVE

• Strong verbal and written communication skills; ability to articulate complex security concepts in customer- friendly language - MUST HAVE

• Professional security certifications: CISSP, CISM, GIAC (GCIH, GSEC), CEH, CISA, CRISC, or equivalent - HIGHLY DESIRABLE

• Experience designing and proposing security consulting services: penetration testing, security assessments, vulnerability assessments, PCI compliance audits, and security policy development - HIGHLY DESIRABLE

• Experience developing security solution architectures and responding to large-scale, complex RFPs and technical questionnaires - HIGHLY DESIRABLE

• Knowledge of cloud security (AWS, Azure, GCP), virtualization, and hybrid security architectures - HIGHLY DESIRABLE

• Understanding of regulatory frameworks and compliance requirements: GDPR, HIPAA, PCI DSS, NIST, CSF, industry-specific regulations - HIGHLY DESIRABLE

• Knowledge of modern threat landscape: cyber kill chains, MITRE ATT&CK framework, threat modeling, and attack surface analysis - HIGHLY DESIRABLE

• Experience with security service delivery models and SLAs; understanding of KPIs for MSS and professional services - HIGHLY DESIRABLE

• Track record of identifying and closing mid-to-large security services deals with complex sales cycles - HIGHLY DESIRABLE