HR Administrator

Purpose of the Role

The HR Administrator provides day-to-day administrative support across the employee lifecycle, ensuring accurate records, smooth onboarding and offboarding, and reliable delivery of core HR processes. This fixed-term role supports the People team through a period of increased volume, helping maintain a high standard of employee experience while TrustFlight continues to scale.

Scope & Decision-Making Authority

• Manages own workload and prioritisation of routine HR administration tasks within agreed service levels.

• Escalates policy interpretation, employee relations issues, and any contractual changes to the Senior HR Business Partner.

• Coordinates directly with hiring managers and payroll on onboarding timelines, without independent authority to alter pay or terms.

• UK-based employees, primarily supporting the Doncaster site.

Key Relationships

Internal

• Senior HR Business Partner and wider People team — daily collaboration on process delivery and priorities

• Payroll — regular liaison on new starters, leavers, and contract changes

• Line managers across the business — support with onboarding, probation, and documentation

External

• Job candidates and new starters — communication on offers, contracts, and onboarding

• Background check and referencing providers — coordinating pre-employment checks

• HR software and benefits providers — day-to-day administrative queries

Key Responsibilities

• Maintain accurate and up-to-date employee records across the HR information system.

• Coordinate the onboarding process for new starters, including contract preparation, right-to-work checks, and induction scheduling.

• Process employee lifecycle documentation, including changes to terms, promotions, and leaver paperwork.

• Support recruitment administration, including scheduling interviews and issuing offer letters.

• Ensure HR processes comply with employment law and internal policy, escalating queries as needed.

• Provide general administrative support to the Senior HR Business Partner, including reporting, filing, and responding to routine employee queries.