Customer Service Management Trainee

CompanyUline
LocationKenosha, WI, Waukegan, IL, Pleasant Prairie, WI, Gurnee, IL, Racine, WI
Category-
Seniority-
Workplace-
Posted2026-09-23
Viaworkday

Description

Customer Service Management Trainee

Pay from $29 to $34 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Full-Time Hours:  24/7 operation - Various shifts available with set schedules.

Position Responsibilities

-
Master all aspects of customer service management through a comprehensive hands-on training program.

-
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

-
Review department procedures and standards to identify areas for improvement.

Minimum Requirements

-
Bachelor’s degree.

-
Strong track record of customer-focused service, teamwork and attention to detail.

-
Prior leadership / management experience is a plus.

Benefits

-
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !

-
Multiple bonus programs.

-
Paid holidays and generous paid time off.

-
Tuition Assistance Program that covers professional continuing education.

Employee Perks

-
Café featuring affordable daily meal options from local restaurants.

-
On-site fitness center and beautifully maintained walking paths.

-
Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a  drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNMANC)

#ZR-ILCS

Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline.jobs to learn more!