Server Operations Engineer II
Description
What You’ll Do
- Perform daily operational maintenance and troubleshooting for cloud server and bare-metal environments, escalating issues as needed.
- Troubleshoot operating system issues, including reboots and OS-level problems, across cloud and bare-metal environments.
- Partner with cloud vendors and internal teams to diagnose and resolve server failures and infrastructure issues.
- Participate in on-call rotations, monitoring infrastructure health and responding to operational alerts.
- Maintain accurate records in ticketing, asset management, and tracking systems, and submit requests such as RMAs or vendor escalations.
- Support cloud fleet operations and day-to-day infrastructure management tasks.
- Contribute feedback on tools, platforms, and automation workflows to help the team improve.
What We’re Looking For
- Bachelor’s degree or diploma in Computer Science, Electrical Engineering, or a related field.
- Basic understanding of cloud infrastructure operations and server technologies, with familiarity with Linux systems and basic troubleshooting.
- Ability to read and run simple Shell/Bash or Python scripts.
- Basic knowledge of networking concepts, including TCP/IP, MAC addressing, subnetting, DNS, and VLANs.
- Familiarity with remote server management concepts such as IPMI or virtual console access.
- Strong learning agility, an ownership mindset, and the ability to work under pressure in fast-paced environments.
- Good written and verbal communication skills in English, and strong teamwork capabilities.
- Strong documentation habits and operational discipline.
Nice to Have
- Understanding of automated OS deployment concepts such as PXE or provisioning pipelines.
- Exposure to automation or infrastructure management tools such as Ansible.
Salary Range
$66,120.00 - $104,400.00 USD (Salary)
- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including
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Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
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Dental provided through UHC
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Nationwide Vision provided by UHC
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Flexible Spending Account for Health & Dependent Care
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Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
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Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
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Corporate Wellness Program provided by Goomi Group
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Employee Assistance Program
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Wellness Days
401k Plan
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Basic and Supplemental Life Insurance
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Short Term & Long Term Disability
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Critical Illness, Critical Hospital, and Voluntary Accident Insurance
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Tuition Reimbursement (available 6 months after start date, capped)
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Paid Time Off (accrued and prorated, maximum of 120 hours annually)
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Paid Holidays
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Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law