Sr. Support Analyst, Asset Management IT, IT
Description
Key Areas of Responsibilities
On-the-ground Coordination
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Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Asset Management development teams.
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Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in the mentioned domain(s)
Operational Standards & Culture
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Ensure all Asset Management IT teams maintain TechOps standards and procedures.
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Foster a DevOps mindset and culture across Asset Management technology functions for greater automation, collaboration, and operational efficiency.
Container Runtime & Development Pipeline Automation
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Work with developers to properly onboard applications into the production environment — including asset management investment and operation systems.
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Coordinate deployment processes for containerized environments within Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
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Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms
Asset Management Technology Focus
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Support front-office portfolio management tools, risk analytics systems, and compliance/reporting platforms used in asset management.
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Ensure timely availability and stability of systems supporting investment decision-making and client reporting.
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Manage technology asset lifecycles for investment and operation systems, ensuring compliance with internal controls and industry regulations.
Requirements
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Bachelor/Master degree, preferrably in IT/Computer Engineering
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5-8 years of experience in application support role
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Database skills: MySQL, Oracle.
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Strong Unix scripting for automation and operational support.
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Experience with containerized environments (Docker)
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OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
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Familiarity with Elastic Search, Logstash, Kibana stack (good to have).
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Conceptual knowledge of deploying applications to cloud environments ( PaaS ) will be a plus
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Knowledge of RabbitMQ messaging systems is of advantage
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Experience with Kubernetes orchestration platforms will be a plus
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Good command of written and spoken English, Mandarin is a must
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Availability to work various shifts, including evenings, weekends, and HK public holidays as required (with compensation)
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